My dining experience at The White Horse was unfortunately marred by a few significant issues. While settling into my meal, I was taken aback to discover two pieces of bone within my burger meat, rendering my dish essentially inedible. Upon raising this concern with the staff, I was met with an unexpected response; rather than assistance, I encountered a fervent effort to discredit my experience, despite not seeking any compensation. This left a bitter taste, not from the food, but from the handling of the situation.
On a brighter note, my partner's choice of chicken goujons was met with approval, hinting at the potential within The White Horse's kitchen. However, the overall service, though polite in nature, was hindered by its sluggish pace and a tendency to overlook details.
In the end, while there were glimpses of culinary promise, the overall experience was dampened by these shortcomings.
EDIT: the chicken repeated on my partner all night and made her unwell so I'm retracting my last comment now that time has passed.
As for the sarcastic and frankly untrue explanations it seems still obvious the restaurant is far more interested in making me out to be lieing rather than apologise for an awfully experience.
I paid in full and did not ask for anything on return why on earth would I be lieing. The fact your server was told I put the bone found in the chip tray not the slaw tray.
My experience was poor and the argument with you after is not making it any better I stand by my review. And I never even mentioned in my review the burger were.so greasy I couldn't even eat the bun it was caked In Greese but I...
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Ā Ā Ā Read moreLoved this place. Nice mix of traditional and modern decor and possibly the tastiest food I've ever had in a pub. Some typical pub meals, but also a big range of pizzas, huge hotdogs and really, really amazing chargrilled kebabs. Staff were brilliant; there was a slight mix up with our order but they sorted it out quickly and were super helpful. Seems like there had been a change of ownership or branding recently as it's now called The Bubble Inn - make sure you go to the right website as Google led me to the old...
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