Blue Chicago Bangor — Restaurant in Northern Ireland

I had high hopes for this place having never went, it was my little brothers birthday treat. We arrived to quite a few staff standing doing nothing chatting...so after trying to make eye contact we decided to seat ourselves, we were then given menus...after sitting for ages waiting for our order to be taken, a female approached us and took our order, she then said to us " did a member of staff seat you here" I said no but we were given a menu by a female waitress, she then asked us "can you remember which member of staff it was" I was like no tbh I wasn't sure, she then told me in a 99% empty restaurant that as we were a party of 2 we shouldn't have been seated at a larger table and that staff are meant to know that...so I sat looking at the nearly empty restaurant awkwardly thinking do I even want to eat here now as not only do I feel uncomfortable I've been asked to identify a member of staff to possibly get them reprimanded! Now I'm no expert but I've always been told to never involve customers in any staff issues and definitely not make them feel uncomfortable to the point of leaving. Anyhow I thought let it pass for the sake of my brothers birthday as maybe the food might redeem itself I was WRONG, I've definitely not got a 5* pallet but my goodness it was desperate, starter was basic and main was garlic diced chips, not a flake of garlic and like something bunged in the oven from frozen supermarket Isle and reheated within an inch of its life bone dry and cold, couldn't eat them, burger was dry as hell and chicken like chewing rubber, even bap disnt escape the microwave, The bill just shy of £60 and gross. Don't recommend, go to mc donalds honestly far better food...if you pay that amount of money for a meal, fresh food on your plate isn't too much to ask...not microwave bone dry rubbish, too much chatting less attention to food...

We went to the Bangor Branch instead of our usual Dundonald one & it was such a disappointment. Whilst the staff were lovely & extremely efficient the food was extremely disappointing compared to the Dundonald Branch. We both ordered the Valentine's Day special offer of the sharing steak. I ordered the garlic chunky fries & my partner the plain chunky, only to be told that they didn't do chunky fries there & only do 1 type of fries. We both went ahead and ordered it anyway. After an extremely long wait, our meal finally arrived. An it didn't get any better. The steak was lovely however cut up so thin to make it look like you were getting so much more. The chips were such a disappointment as they were so very thin & crunchy that their was no flavour to them whatsoever. Finally for the pepper sauce, I made the big mistake of pouring it as you should do over my me a. How wrong was I to do so! My meal was completely ruined as you'd of thought that someone poured a cup of salt into it & the amount of pepper in it was also way over the top & it was spice overload!! This wascmw344ant to be a special occasion for my partners 60th Birthday & St Valentine's Day crammed into one & it wasn't a very nice experience. Lesson Learnt Though for us........give the Bangor Branch a wide berth, & stick to our usual...

We entered Blue Chicago at Bloomfield Shopping Centre in Bangor Co.down.on sat 24th August for lunch at approx 3.00pm. We sat down and ordered 2 drinks and looked at menu. We were then approached by member of staff to take order, we did inform member of staff of the peppercorn allergies that I had as a medical condition. My partner ordered the Sante fe chicken as he has no allergies and I ordered the steak sandwich with gravy was told the gravy was also seasoned then ordered the burger which I was told it was seasoned, and then ordered the lasagne which was also seasoned as a result my order was not accommodated by the chef in Blue Chicago Bloomfield Bangor I cancelled the order with immediate effect as a result of the chef and kitchen not accommodating my allergies as I first stated on my visit to Blue Chicago Bloomfield Bangor. I was charged £6.80 for a soft drink and small bottle of lager for my partner. I will not return to Blue Chicago as it clearly does not state which meals and food issued by the company has been pre seasoned and seasoned with peppercorn. I was very disappointed with the overall attention to detail and wish to formally complain on my experience on sat 24th August at Blue Chicago Bloomfield Bangor. Kind...