Nando's Rushmere Centre — Restaurant in Northern Ireland

So we're to start! On Friday my husband and I were out shopping at Rushmere and decided to try the Nando's. It was 3.05pm when we went in there was only 5 tables that were occupied (not run off there feet, thought this was a good thing) stood to be seat for 5mins! With workers walking past! I went and asked do we just take a seat! To be met with ill seat you in a minute! Eventually got seated and before they even gave us a menu we were asked how we wish to pay! My husband said via card please, to be told order via the QR Code then and someone will bring you it your drinks and sauces are on that wall over there! We ordered the butterflied chicken with two sides each, will a KFC mini fillet butterflied would have been bigger! The chicken was so dry I ended up with 3 refills of water and no ice in it! (Not and ice person to be honest) the chips were tasteless even though we both ordered pei per chips, the coleslaw was tasteless and the garlic bread lwas as hard as the road, I left still hungry and with a sore tooth. Definitely got to Mcdonalds if your hungry £32 later and still hungry is not good with people have to decide to either feed there kids or heat there home. And the one star is simply because I can't...

Multiple takeaway orders placed through the app which asks you to insert the time you will arrive and collect the food. Rushmere for some reason take 2 different approaches to the time that's given. Either they wait until you arrive at said time and only then start cooking the food (which completely negates the idea of ordering ahead), or else (this is worse) the food is ready and sitting under the takeaway hot lamps, but the staff ignore it for a full twenty minutes then pack up the soggy, steamed, sweaty cardboard container! (seriously dude, I've been sitting on this stool for twenty minutes now, with an eye kept on the hotlamp area. There has been nothing new or fresh put there since I sat down. Why has it taken so long and why do you think it's OK to serve sooguness to a customer? Is it because it's takeaway and by the time they get home, you assume they'll just eat it anyway rather than make a...

The worst experience ever. Our first time in the chain and probably the last experience.We were there to celebrate our anniversary. Instead of a happy day it just turned out to be the worst. We ordered the boneless platter which as per description should be enough for two. The portion was pathetic. The meat was uncooked. When raised this concern with the manager she said the meat may be uncooked to us but it is cooked as they use industrial oven and as per them when they measured the temperature it was same as of a cooked meat. I thought she was just out of mind. The only thing that was good there was the lady who was waiting our table Juliana. She was just amazing. Nando’s was the worst decision ever to celebrate our anniversary. The manager didn’t even felt the need to apologise. I wish Juliana was...