Pho Norwich — Restaurant in Norwich

It was the best of times, it was the worst of times. I stepped into Pho and took a seat at a table but that’s when an officer stopped me. He leaned over seeing my young self drinking a champagne and asked how old am I. Now honestly I’m 16 years old but I still said I am 96. He didn’t believe from the point I tipped the curly straw to my cherry ruby lips. He said, “Oh yes? Then you won’t mind answering a complicated secondary school question, what is the square root of pi?” Damn, that lesson was last Tuesday I thought but unfortunately an ill-timed tuberculosis struck me. I was mumbling and stuttering, 42 I thought. Fortunately, Leo, the Waiter, yes it was Leo, LEO THE WAITER who arrived at my table and noticed my situation and kindly handed me a sheet of paper with the answer on. I said it aloud and the police didn’t believe me but Leo, the Waiter, yes it was Leo, LEO THE WAITER managed to distract him further with his impeccable juggling skills. Quite fulfilled with his order, the officer continued to eat his noodles and I managed to be served my THIS rice by Leo, the Waiter, yes it was Leo, LEO THE WAITER. But then horror struck again, I found myself daydreaming of an ice-salad sandwich that I had earlier that week at Pizza Hut round the corner 60 blocks from the Eiffel Tower, you know the place? Well anyway I then found my mind dreaming of an airplane which was about to CRASH! I thought, well honestly Jeremy still owes me 5 bucks so I’ll never get that. I sulked for hours as the plane was soaring down about to crash, when all of a sudden, I looked forward to see my air host and it was Leo, the Waiter, yes it was Leo, LEO THE WAITER. Now I thought, what is he going to do? And he taught me a lesson I will never forget. To have my tray table up and my seat in the upright position. I lost all but one of my bones in my imaginary crash, but I still made it. I awoke to find myself daydreaming face had accidentally crash into the fish sauce, yummers. Unfortunately my date had arrived at my table and I looked like a mess. But worst of all was my bully from French horn club was there with his group the Mariachi band, ready to play that Turkish song that I hate. I was sitting in my seat complaining as my bully continued to play his stupid music but my wonderful date looked tenderly into my pupils and said, “you got fish sauce on your eyes”. She was the girl of my dreams, except I would constantly be followed by the mariachi nimrods over on table 27. But that’s when the Lord, the saint, the prophet, Leo, the Waiter, yes it was Leo, LEO THE WAITER, pulled out a blow dart and tranquillised the nuisances, now I could enjoy eating my chocolate waffles and sharing a scoop with my date, we broke up like half a day later but that has nothing to do with the experience of Leo, the Waiter, yes it is Leo, LEO THE WAITER. All and all I would say it was a pretty good meal, except for the lions, the tigers, and the wannabe-Beyoncé chimpanzee continuing to lecture me over how to use chopsticks. But no matter what, I think in all quantitative universes, even the ones where McDonald’s ice creams machines are always working and I don’t have to order my strawberry milkshake from somewhere else, I think they are all made better by Leo, the Waiter, yes it is Leo,...

I'll start with the good. The main dish was very good, tasty broth good ingredients. The summer roll was alright but the sauce was very tasty.

Unfortunately, very cheap chopsticks are in use which have a very unpleasant wood taste if you just slightly touch it with your tongue.

The music was way too loud in my opinion but that is just me.

All in all the food, service and atmosphere would be an around 4 out 5.

We have been told beforehand that they are completely cashless, which is a concept I don't support. Had I been alone I would have left straight in the beginning.

When we communicated that we would like to pay (no splitting wished from our side), we didn't get a printed bill and the waiter brought the terminal with the final amount already put in and confirmed, which is odd as I like to decide how much I want to leave as a tip, but I didn't think too much about it at that moment and tapped the card. After sitting a few minutes and calculating in my head the total sum seemed off and I asked for a printed receipt which I got pretty quick. I noticed that they added a "optional service charge". I don't mind paying such charge of 10-15% especially when I enjoy my time. If I am presented the terminal which includes this charge, which I was not informed about and there is no hint on the menu this just feels very dishonest. For me this ruined my experience. I decided not to make a "scene" about it and I will return to this place in the future and see if this happens again.

I have worked in this industry for 10 years and I know cases of waiters being fired in such situations. I am not implying anything but I think you should implement a standard so that such misunderstandings don't happen as they lead to a significant negativ Impact on what otherwise would have been a very good...

This Vietnamese restaurant stands out with its unique and captivating decor. The atmosphere inside truly reflects Vietnamese culture, from the design and table arrangements to the small details that make you feel like you’ve stepped into a local eatery in Vietnam. This charm is a significant draw for customers.

The menu offers a wide variety of dishes, including popular favourites like pho, banh mi, and fresh spring rolls, as well as specialty items that aren’t commonly found elsewhere. This variety caters to both those looking for authentic flavours and those eager to try something new. The food is delicious and of high quality, with most dishes freshly prepared and carefully cooked.

During quieter times, such as midday or early afternoon, service is quick, and food is served promptly. However, if you plan to visit during dinner or peak hours, be prepared for a longer wait as the restaurant tends to be crowded. This is understandable given its popularity.

The staff provide impressive service, being enthusiastic and knowledgeable about the menu. They offer helpful recommendations, making it easier for those unfamiliar with Vietnamese cuisine to choose confidently. The 10% service charge is reasonable, considering the quality of service provided.

Overall, this restaurant is an excellent choice for anyone looking to enjoy authentic Vietnamese cuisine in a relaxed setting. With a diverse menu and attentive service, it offers great value for both the food and...