Cafe Coco. — Restaurant in Oxford

Been to coco’s many times and loved it. However it was a significantly poorer experience last time I visited, unfortunately. Ordered two steak baguettes from the new menu which took nearly and hour to come out, and the quality of the food was really subpar. Couldn’t taste the chimichurri, bread was of really poor quality (falling apart) and the steak chewy with no seasoning or flavour. Wait staff seemed unbothered and never checked on our table, had to go to the bar twice to ask for some salt, and then a further two times to ask for the bill and again to pay. Really slow service and staff didn’t seem to care when we asked to remove service charge and no apologies given. I understand that it did get busier in the restaurant but was quiet when we ordered and nearly an hour’s wait for two sandwiches is a bit ridiculous and tables which ordered after us got served before us. This place has really gone downhill, used to be our favourite brunch spot!...

Went to visit cafe coco after 5 years as it used to be my favorite place,unfortunately cannot say the same now. The staff was slow and lost, no knowledge of the menu. We waited for the fresh juice (which was basically just water) 15 min(wasnt busy at all), then the staff brought our drink to the other table. It took ages to take the order.When I asked if the superfood salad still comes with salmon, one waitress said yes then other waitress said no. I find it too expensive to pay 17,95 for a trout and 11£ for plain salad - too high difference. A waitress was collecting glasses with her hands and putting them under her armpits(what do we have trays for?) the burger was too basic, without flavor and little bit cold. For 14£ pounds you expect better quality than what McDonald or a Burger King offers you for much less. Garlic bread was hard.the only thing I enjoyed...

The only saving grace of this establishment was the food and coffee wasn't terrible.

On the other hand, for a Sunday afternoon, the service was incredibly slow, we had to go out of our way to request that the table - which we were actively deterred from taking by the man at the door - be wiped down, and the glass in which the water was served had to be returned on the basis that it was only half washed. I can't fault the serving staff, who were doubtless trying their level best, but I do fault whoever is in charge of managing the establishment. If you are going to open an eatery that prides itself on its offer of all day breakfast on a Sunday, in an area highly frequented by students, then do us all a favour and add some more staff to the rota, because in its current state I could not be...