Domino's Pizza - Cardiff - Penarth — Restaurant in Penarth

Management was rude to me on the phone yesterday and wasn't happy at the fact I complained about the food being horrible stay away from this place as they don't seem to care about customers and there issues as they think it's all your fault and say we don't have your order on our system and we need your phone number to trace your order even though you lagit just need a order number (excuse). even though I have proof of the receipt and email they sent me. 🙄🙄🙄 Stay well clear of this place as they have absolutely no customer service skills and didn't even apologise to me on the phone so they will not be having my custom again annnoyed is a...

No consistency. I order very often from Dominos especially the dough balls. I put leftover in the freezer. There is no consistency. Some dough balls are very, very tiny and nearly burnt. They are very, very dry and no pleasure to eat. Sometimes it seems that they have forgotten to use garlic butter which is okay. Less calories. Another time they are so fatty as if they have been deep fried. Very rarely they are not baked long enough. Why do I have to pay for tiny little dough balls the same amount of money? Once the base of the pizza was invisible thin. We couldn't eat the pizza by hand. It was like eating...

Be very wary of using this branch if you have specific needs or intolerances.

Multiple orders from this branch have arrived incorrectly or not arrived at all. Our last order was made using a coupon we received after non-dairy ingredients were completely unavailable and our refund was delayed by a week. This time, the order for a plant based pepperoni pizza arrived with plant-based pepperoni but diary cheese and a non plant-based base, the second pizza was correct. The replacement took 20-30 minutes and the second pizza needed to be microwaved to keep it warm.

Won't be using this...