The Windsor Restaurant & Tea Rooms — Restaurant in Wales

Worst customer service I’ve ever received. Walked in and wasn’t greeted so saw an empty table. Went to go and sit at the table with my partner and was screamed at by a server saying that table is reserved. The server didn’t have a clue what she was doing and there was no organisation at all. How on earth are we meant to know with no one contacting us this behaviour was unacceptable from the server. I hope management of this establishment see this and take action with that individual. If I could give this restaurant a 0 I would. Never recommend....

Been there over 15 times now for a meal. Every time the service has been excellent and the food has been amazing. The fish & chips is my favourite meal but I have tried several others. The chicken curry, the Lasagne Verde and the breakfast were also very nice. The creams teas in the summer were also really good. Plenty of hot drinks, cold drinks and a few alcoholic drinks to choose from. They also do sandwiches, baguettes, Panini's, cakes, deserts and jacket potatoes. They also have a selection of Vegetarian meals. Definitely recommend this...

Me and my friends came here to revise before an exam, the atmosphere here was simply calm and the outside seating area, under the shelter was a different vibe to sit down and get to work. The Cappuccino was absolutely lovely and made really well, with just the right amount of foaminess. The Black Coffee was refreshing. The waitress was incredibly nice to us, and chatted to us about our revision and wished us good luck. Overall a great experience and we smashed the test...