We made a booking for 7.30 a party of 10 for my son’s 40 birthday.when arrived they said to take a seat as they were not ready to seat us, a few minutes later they seated us on the other side of the restaurant where they store there what they can’t place in there storage room. This was not our first time here and have always found it very pleasant with great food being served. But for some unknown reason the restaurant has a new owner and have to say that the standard of service along with the food has changed drastically. Inexperienced servers giving us other people’s main coarse even before we received our starters and challenge they promptly realised there mistake and cleared the table. Our starters eventually came and we’re fine then after a long wait the main coarse came out and all of the food was barely warm when we told the server he just disappeared not even the manager came to apologise. The whole experience totally ruined what was a great day celebrating my son birthday, there is no excuse for this type of treatment and we challenge the bill which they said had to be paid in full only offering 2 £20 vouchers for a return visit. Why not just take the £40 off the bill the manager gave his reasons for the poor quality of food and service by saying they were so busy and that the side of the restaurant that we were seated was part of the problem of the food being warm saying that the air conditioning made the food cold when being served to us. Absolutely absurd. Never will I or anyone from our party. Will return to this restaurant terrible terrible service food, barely warm for consumption.