The Model Shop Portsmouth — Attraction in Portsmouth

I have been to this shop on regular visits hopeing to find what I am after always to be disapointed because they dont have much stock. Also the customer service is generally awful. The employees who work there have very little knowledge about materials and talk down to customers as if they are stupid, not only this one of them made it pretty obvious they couldnt be bothered to help and was trying hard to get rid of me, maybe so he could return to his whiskey in a flask seeing as he stank of booze. Iv always tried to keep a positive attitude of this shop but its hard when the people who run it clearly couldnt give a crap. In the future ill be going somewhere else just for better customer...

Very poor experience. 'Guessed' a price for a model at £20 even though there was another one, same make, same size and everything next to it. When I said the other was £17, she said oh well I don't go by that. Rude to me and rude to my girlfriend, were made to buy a brush as she had touched the tip of it (no sign to say otherwise), then tried to belittle her even though she painted a lot, at degree level too, and you would always check a brush before buying. I wouldn't go back to this shop if you were to pay me. No element of customer service, didn't seem bothered that I wanted to purchase something and were rude from beginning to end. I'd recommend going somewhere else to buy models or...

Bit of a pain.

Wanted to go in and browse, bought a couple of small items only to be met with comments such as "oh, is that all we could get him to buy?"

Regularly get quoted one price on the phone, only to turn up and have someone else ask for a higher price.

To their credit, they do knock a bit off cash payments for new items. However, even when doing this he seemed very reluctant to give any change, saying I shouldn't spend it all at once. What's the point in getting a "discount" if you're then expected to negate it all by refusing change????

A bit of a pain to go in, but unfortunately one of the only few...