The Shepherd's Crook Pub and Kitchen — Restaurant in Portsmouth

Added review at request of owner.

Abysmal attitude and treatment from staff.

My colleagues and I visited the pub when there were restrictions in place for Covid. Outside only, 6 per table etc. We were sat at the far side of the patio by the girl managing the tables outside. She said someone would be with us to take our order. We waited for 30 minutes to be served and asked the girl if we can finally order drinks. She told us "I don't take drinks orders, I'm only managing tables." 20 minutes later someone arrives to take our order. We then waited another 40 minutes and the drinks still had not arrived. 3 members of my party left and told the table manager they would like their drinks taken off of the order. She proceeded to cancel the the whole order of drinks. I then asked another member of staff to reorder two pints of Guinness. At which point, the table manager told us that we need to pay for all the drinks that we had just apparently cancelled and they won't bring anything out until I do. We reluctantly said ok to keep the peace. The adjacent table asked us (from a distance) what the problem was and we had told them about our wait for drinks and the attitude of the table manager girl. She then immediately stormed out and told us that she had 'warned' us about interacting with other tables and we needed to leave immediately.

Myself and my friends had been working at aTest and Trace centre working very long shifts and all we wanted was a drink and to relax after a very stressful week. To be treated with such disrespect is...

Can’t give 0 stars unfortunately so have had to give 1. Bought tickets to what was advertised as a Freddie Mercury tribute night last night. £5 per head. Was absolutely awful. Event was badly organised, not everyone had paid for tickets, watched loads of people walking in without even being asked for them and spoke to loads who hadn’t paid. Pub was really overcrowded. Singer was atrocious, had stripped down to his sweaty bare chest by the end of the second song and thought it was appropriate to grind his body around anyone in the pub. It was disgusting. Only did an hour of Freddie Mercury and then came out in the second half doing random songs sounding like he was a drunk doing karaoke. Spoke to several regulars who said they had been refunded but when we complained we were refused. Apparently we got an hour so that should be...

The new menu is delicious! We are passing through Portsmouth and staying near by, so was looking for a pub to have some food and drinks where we could also watch the euros. All three ticked and very well indeed! The staff are very friendly and helpful Jack in particular was very lovely and welcoming but honestly they all were! But let’s talk about the food! It’s the first day of their new menu and impressed is an understatement. I had the pulled pork burger which was 10/10 the pork is fresh and so yum! My parents were also super impressed with their food (shepherds pie & baked Camembert) big well done to the chefs for creating such a yummy menu. All round just a lovely pub with great atmosphere a good choice of drinks and lovely (affordable!) food! Highly recommend and if we’re ever back this way we will be sure to come...