Service was fine and staff friendly - however, it's always disappointing when certain branches don't participate in all offers ie; the lunch £4.95 offer. It cost me £6.50 for a sandwich and a drink which would have cost less with a bag of crisps thrown in at a costa down the road. I was taking the meal into the cinema which costs a bomb as it is!!! A children's sandwich option would also have been beneficial - you stock pom bears but there are no basic cheese or ham butties for...
Read moreThere's very often long queues before shows. They've got our order wrong twice but given the length of the queue and already being late it wasn't worth the hassle of asking for it to be sorted. Staff are friendly polite and working like troopers but the setup doesn't give them a fighting chance. Today there were stacks of trays and dirty cups piling up on the window ledge as the staff were having to just dump them there to cope...
Read moreWas really poor the welcome into the shop the girl didn’t acknowledge me at all. She was miserable and cold. The shop was clean and the coffee tasted nice but was only 3 quarters full the glass. Not going back soon. This after me spending a fortune in the past. Costa your loss I would employ more friendlier customer focused staff if I was you not students with no...
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