what an appalling service, I had booked surprise Valentines meal out with my wife, I was contacted a couple of days before to make sure I was still going, (my wife answered the phone so that was the surprise over with) but not the restaurants fault. We arrived at reception at 6.50 as the table was booked for 7pm, a nice girl in reception greeted us, took my name and asked us to go into the bar and someone would be in shortly to take us through to Oscars Restaurant, we ordered a couple of drinks and sat just by the bar, 10 minutes when by followed by another 10 and another 10, by 730pm I was a little annoyed so I went to see the girl at the reception who couldnt apologise enough, grabbed the phone and again said someone would be in to get us directly, So I want and sat back down, Another 15 minutes passed and a waiter came through and I thought here we go but I was mistaken, He collected another couple who had only been sat down for 10 mins to take them in to the restaurant, over 45 minutes after the table was booked for, I would have understood if anyone had been to us and explained that it was busy (which by the looks of things really wasn't) but we were completely ignored the whole time., The staff behind the bar were having too much fun to notice us., I told the girl in reception that we were not waiting any longer and left, Not a good experience at all, Extremely disappointed to...
Read moreThere are lots of positive reviews elsewhere, but I don't understand why. For a Sunday evening dinner I had chicken liver pate, which was OK, except that the accompanying small piece of toast was going soggy, followed by the shoulder of pork, which was also OK, but nothing special, and mis-described (the "champ potato" seemed to be plain mashed potato, with no discernible spring onions; and if there was any Calvados in the "Calvados sauce" I could not taste it). These two courses and one 250ml glass of mediocre Shiraz came...
Read moreIf you are into afternoon tea this is the place to go. Beautiful decor staff pleasant smart focussed and very polite. Our.lovely waitress, Jordon met our every need and left before we could express our appreciation. Our visit was a birthday present. The fayre was beautifully presented, were a joy to the palate and the neatly cut sandwiches were moist. I suggest a visit to the webpage that gives support to this overture and will probably have you reaching for the phone to arrange your visit. We...
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