So let start with the positive- the Staff were friendly and helpful and the food was nice (and hot) when it finally arrived.

However Nandos as a company need to decide where they priority lie - and if they want to continue with Eating in, Click and Collect and deliveroo/just eat etc then they need to provide more kitchen staff and bigger kitchens to cope with the demand. I feel the 'restaurant sized' kitchens and therefore the amount of chefs they can fit in to it are now being asked, not to just cater for a full restaurant, but also multiple Click and Collect and deliveroo/just eat orders and they do not have the capacity to cope.

We arrived to be told there was a 20 minute wait for a table - this is fine, there were empty tables available but we were told the kitchen was too busy and they wanted to give them time to get back on track. I dread to think what it was like at that time. We got a table and went to order food on the app, after picking and adding, logging in - this is when we found out the app doesn't accept gift card etc - so up to the counter we go!

40 MINUTES later we get our food.....we were off to the cinema and literally had 15 minutes before the actual film started (not the trailers the main event)

The kitchen was busy all the time we were sat there - the restaurant wasn't full but a constant flow of Click and Collect and deliveroo/just eat were coming in.

We won't be going back again unless we have about 2 hours to spare.

Nandos needs to decide where they priority lie and provide their staff with the facilities to cope.