4 Seasons — Restaurant in Scotland

If I could give this restaurant a 0 star rating I would. I have eaten there before and it was ok. A bit overpriced for what you get which is average food. I had no desire ever to go back. The reason for the bad review though is not the food, it is the owner.

I left my car in the car park one day for 2 hours. I was going to a class in the uni next door. They did have signs up saying car park was for customers only, but I had been circling the car parks around for over half an hour with no luck and would have missed my class if I hadn't parked in there. As it was a complete one off and I'd be gone before mid-day when the restaurant opened, I thought it wouldn't cause a problem.

Ha! Little did I know that I was dealing with a crazy person. When I went back to my car at 11ish my wing mirrors and windscreen wipers had been moved so that they were sticking up from the car. I put these back to the right position and got in to drive off. This is when she appeared. The staff of the restaurant were working, loading things etc. They barricaded me in with trolleys full of juice and food so that I couldn't leave. After several attempts to move these out of the way, they kept putting them back, the lady (in the loosest terms of the word) then proceeded to sit in front of my car so that I couldn't leave. I had to phone the police. What a waste of police time. But it never phased them. It went on for roughly an hour and a half before they let me go. By which time, I was in tears and had had to contact my childcare provider to let them know why I was late. I had pleaded for her to let me leave to get my child. I swore never to park in her car park again. They were laughing at me as I finally got to drive away. I phoned the police back to let them know I had gotten out and the woman on the other end of the phone had to console me. She got me to stop and calmed me down before I drove home as I was in floods if tears. So please, if you want to get your food from nice people do not ever go to...

Today for lunch 3 of us in work ordered food. One had chicken fried rice and sweet and sour sauce, which she said was lovely. Myself and an other order Szechuan Chicken, Fried Rice and Chips. When putting the Szechuan Chicken out, I said to my colleague that does not look like Szechuan Chicken? I continued and thought perhaps it just looks different. When I started to eat it and my colleague also was eating it (we were sharing the meal) we both stated that it was not Szechuan Chicken. I called the restaurant to advise that the meal we both ordered was not Szechuan Chicken. It tasted like Chicken in an oyster sauce. Being on my lunch break the girl from the restaurant said her manager would call me back in 30mins. No, could I just collect the right meal, I requested. When I arrived the lady had another Szechuan waiting for me, it looked exactly the same. It was tasteless. I proceeding explaining to them that Szechuan should be spicy, sweet and savoury all in one, not bland with oyster sauce. They said "would you prefer something else then", I confirmed that I did not want this meal and requested a chow mein. I had to bring the food back to them scrapped off the two plates. When I said where are the chips, they said no your not getting the chips because the Chow Mein is dearer (may I say by a £1) than the soo called Szechuan Chicken, he said that#s how we make. I said but we also returned the chips that were on the plate. No your not getting the chips I was advised. I then lowered my levels and probably should not have and said ok then what about the fuel having to come back again. I received no apology either. I advised that I would not be back again. Sorry to say the Chow Mein also has a terrible after taste, my colleague did not eat hers after tasting it. All in all, lesson learned and...

Decided on a Chinese for Christmas dinner for a change and were recommended to try this restaurant. I booked a collection slot and when I went to pick up the meal the restaurant was mobbed which gave me confidence that we had been given good info and had chosen a good restaurant. We had 10 people eating and spent £140. Unfortunately most of the food was not that good and the portion sizes were not good either. We had ordered three duck dishes which all tasted decent and there was a chicken satay that was good. The other 6 dishes were pretty poor, especially the sweet and sour chicken Hong Kong style which had tiny little pieces of chicken and hardly any of it. Pork Char Sui was completely bland and the other dishes were no better. Soggy onion rings and damp prawn crackers were other highlights of the meal. The rice was wet and we had some damp noodles that were disgusting. The food was ready when I arrived well before my allocated collection slot time and was cold by the time I got t back home so not sure how long it had been sitting waiting on me. I will never be back here again and I really feel sorry for all the people that think this place is good. I can only imagine they have never had decent Chinese food before and are used to the usual takeaway slop served up by takeaways. If you think this place is good try the Ka Ka Lok on St Georges Road in Glasgow or the Peking Palace on East Kilbride Road in Rutherglen and you will never return to the Four Seasons...