Chillies of Carnoustie — Restaurant in Scotland

This place is overpriced and overspiced. Can't say how many times I've asked for something to be made mild and have my request completely ignored. I gave up eating here a while ago but my partner likes their madras so he still orders from here. So yesterday was my birthday and we decided to push the boat out. I wanted something from somewhere else bur my partner wanted chillies madras. We ordered through their website to collect between 2.30-2.45, and picked my food up beforehand. Got to chillies at about 2.40...(absolute carry on as half the roads in Carnoustie seem to be shut at the moment). Staff then told me there was no order and they had just arrived on the premises. After a couple of minutes they found the order and admitted it did have 2.30 on it but it hadn't been done as they were just opening. I was then told to come back in half an hour. By the time we got through the traffic in Kinloch Street it wasn't really worth going home to just leave again. So when I returned half an hour later it still wasn't ready. I explained to one of the staff that I'd picked up food from somewhere else and it was now stone cold still in my car and that my birthday dinner was now ruined. This seemed to be a big joke to him and he just laughed for a bit and said don't worry about it. At that point I had enough and just walked out and left...with no food (thankfully we hadn't paid yet). They then had the cheek to call at 3.30 to say the food was ready! I told them it was a shame it was an hour late and I'd now like to cancel and just hung up the phone. They ruined the whole afternoon and not once did they apologise...just said it wasn't their fault. After reading other reviews I've pretty much sussed out what's happening here. If you are dining in and look like you have a bit of money they will go all out to make your dining experience a good one. If you get takeaway you can't tip the staff (apart from the driver) so they couldn't care less. Will never ever go back near here again. The customer service is the worst ever. Thank you very much for ruining the afternoon chillies...Will love to see your reply to this....pretty sure you aren't going to reimburse me for my ruined 5 guys burger...doubt I'll even get an apology. Seriously avoid at...

Wow! I tried a Naga curry for the first time; being used to a Vindaloo. Firstly the staff were lovely and accommodating; my order when received in good time was excellent and I rarely use such a strong word. It was a take away. Upon opening the container I was presented with a good looking coriander (I think) topped curry with rice that was excellent too. The taste of the curry was fresh and yes, hot topped with the Naga Chillies. Highly recommend to you all. Price was right and the same down south. I have been trying to find the same offering down south ever since and disappointingly cannot find another menu with this on; but when I do the bench mark has been set to the standard of Chilles offering. Again it was excellent and well done to their chef.

Please would you send me your recipe so I can attempt a recreation in my own private kitchen? I promise to keep it a secret - no one I know can handle a Naga anyway so your secret is safe. Please? Leigh,...

My recent experience with Chillies Carnoustie was far from satisfactory. I eagerly awaited my takeaway, only to be met with disappointment upon its arrival. The food, regrettably, was barely warm, which immediately set a disappointing tone. Moreover, the promised explosion of flavors that typically characterize Indian cuisine was conspicuously absent.

Both curries I ordered were nothing short of awful. The lack of depth in taste and the absence of the anticipated aromatic spices left much to be desired. It's disheartening when a restaurant renowned for its cuisine fails to deliver on its promise of quality.

Given my high expectations, this experience was an unfortunate letdown. I genuinely hoped for a delightful culinary journey, but instead, it was a lackluster affair that missed the...