I had ordered several dishes from Gurkha kitchen on several occasions but recently an honourable member of staff took my order of £ 15.95 without giving me an NHS discount, today. I had mentioned it to her before the payment about the NHS discount and she had mentioned that she had calculated and put the discount. Unfortunately, after payment when I had calculated the amount (personally), I didn't find the discount on my receipt. This has happened several times in Gurkha kitchen. I believe that something else is going on in which staff members show favouritism. My advice to the owner is that, "please treat all clients with respect and without any bias or discrimination. If the service of your staff members are biased then the food served, will also be awful. I believe any food should be able to fill your mind and stomach and that has been the success of Indian food and it's culture. I hope that you will take this criticism and make necessary changes in training your staff...
Read moreGreat place with excellent service and pretty good food. We had picked the worst day possible, there were only a couple of empty tables, the rest were utterly full due to a charity evening which we hadn't known about. Despite this the service was very fast, polite, accurate and with a smile. They handled the crowd without any delays or mishaps either.
Whilst the food was tasty, mine had said on the menu that it was medium hot, which is why I picked it. Actually it was sweet and without any heat whatsoever. Pleasant enough though. My wife's meal was fantastic, as was the...
Read moreDefo prefer this kind of food than indian - indian is too heavy for me, however, indian naan bread is unbeatable but it is very personal opinion... Chicken was juicy and tender, the same the lamb, not big choice of salat (lettuce only: lettuce with lemon, lettuce with coctail tomato, and lettuce with cucamber, aaand something different and quite nice: warmish red onion in oil). What has hit me - floor was suuuper slipery... defo clean (no doubt!!!), however, I had to use geisha like walk not to flip over... Staff was very friendly and helpful, and not pushy...
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