Lido Prestwick — Restaurant in Scotland

Recently went for Sunday breakfast with my wife and two grown up children. It was a comedy of errors from start to finish. After we ordered, the tea was brought, no milk, then no teaspoons and I had to ask for a clean cup as mine was absolutely filthy. How they didn't spot that was anybody's guess. The young waitress didn't seem to have a clue what she was doing. When the food came it looked like a dog's breakfast. Terrible presentation and swimming in the juice from the mushy tomato. Very poor quality fare. You would get a much better breakfast for a lot less money in Wetherspoons, a couple of doors along the street. To top it off....yes you've guessed it...lukewarm at best. How difficult can it be to plate up four hot breakfasts? Oh yes, they forgot to give us cutlery. Just to top it off a couple came in with three young kids and were seated in the booth next to us. The kids immediately took to their pads and the mother to her phone. All the kids had the volume up very loud and all watching different things!! It was just a rabble. Their parents seemed to think this was acceptable behaviour in a public place and did nothing. Very ignorant people. The staff must have thought this was acceptable too because no one said anything to them, or asked them to consider other customers and turn down the volume. We finished as quickly as we could stomach, left most of the mush they had served us, as it was so bad and left. Instead of enjoying a nice relaxed family breakfast that little outing turned out to be a complete waste of £50. Never again. I wish I'd taken a photo of the plate of food to post how bad it looked. Needless to say we wont be back and if you have any sense you'll steer clear of the Lido...

First time at this restaurant. My partner and I had to wait 5 minutes to be seated even though we were the only people waiting. We were seated and ordered our drinks. Mine was a draft diet coke when it arrived all you could taste was the carbonated water. The water promptly brought me a replacement bottle of diet coke and explained the barrel was off. Ehh diet coke does not come in barrels but post mix boxes. 10 minuets later our order was take. 20 minuets later the waiter came back to our table to apologise as our orders had been mixed up and could we please tell them what we had ordered. 40 minuets later and finally out two burgers arrived along with fried and onion rings with home made slaw and relish. My partner had the cajon chicken burger and it was for the most part ok. Relish was very bland as it was with mine. My burger which was a slow cooked pulled shin of beef. Well where do you start absolutely no seasoning except the piece of bacon on my burger which was so salty you would have to have a pint of water to drink it. Over all not a great experience for the first visit to this restaurant. The staff are very pleasant and we'll mannered. They did take our drinks off of our bill as an apology. Decor was good and the place was clean but unfortunately I would not recommend and certainly won't be back...

Poor Disabled Toilet Access. 4 stars are for these: Lovely helpful staff, great food, menu and reasonable prices. clean and well presented. I had heard from a few people with disabilities, a few months ago, that they had issues with getting in and out of disabled toilet. we thought we would try it for ourselves(I'm disabled and my husband is my Carer, I use either my mobility scooter or my walker. which I had yesterday) to see if it had sorted the problem as it was last year. Unfortunately not. toilets are at back of restaurant and the main door to the toilets is quite heavy and you push to get into the small space where the toilets doors are. on the right is the disabled toilet door, again heavy but you pull this door open to get into the toilet. it was hard enough for me to manoeuvre my walker let alone both doors in the same small space. I dont think I could have got in if was in a scooter or wheelchair. I had to fold my walker to get in. Toilet is a lovely big space. I had to do the same getting out but I would have been hit by the main door if someone had opened it when I was coming out. there was no one near for me to ask for help. worst set up! needs either a sliding door or two. Not suitable unless you have someone helping you in and out. Won't be back until disabled toilet access...