Kidz Play — Attraction in Scotland

Hmmm so yeah. I traveled here from saltcoats with my girls in wind and rain. I phoned beforehand too see if was an opportunity to book beforehand n was assured be no need to do that. You can't do that. So we get Thier and the queue is so big you are out the door in the cold. Everyone cramped in the tiniest space. I had a buggy a 2 yr old and a 7 yr old. I didn't realise at the time the queue was Thier for us to wait on people going out. Or id have probably left. I just thought we were in a queue. So a woman approaches me n the lady behind me. She just arrived and got out of her car. Brought the five kids too the door. Walked past me assured me wasn't skipping the queue she just had to go tell her friend who worked Thier that she had arrived. Five minutes later she came back out got her five kids and literally shoved herself and kids through the tightest queue to make it too the front. My 2 yr old and others were screaming at this point and it was so un comfortable. I suffer panic attacks and anxiety and if it wasnt for the family behind and in front. I don't know how I would have coped In that situation. I just knew I couldn't leave because my kids had waited so long. So she come out of the comfort of her car straight in because she had a freind who worked their. How is that on when we waited all that time. So we get in n the staff are lovely. They are great the food no so much. I returned a burger that was raw for my daughter. Thier was no side with Thier lunch. I dunno I feel like the least you want when you come out from the cold is a good meal. I will go back because it's the most decent play area around best for both my kids ages. But I'll be dreading it...

Arrived with an hour before closing and was very impressed with a reduced fee! Not had this in any other soft play we've ever been in! Our initial greeting was polite and helpful explaining last orders had just been called for hot food but if we needed we could put an order straight in. The staff the entire time we were there were so helpful .. one came round tables to say there was a lift waiting outside if anyone was expecting a lift! And literally before we left a lovely lady came to ask if we needed to change our child before we left as she had noticed a nappy pack on our table and before cleaning out their bathroom/bins wanted to give us the opportunity first!! I've been in quite a few soft plays but this one has to have been one of the best I've experienced .. just a shame I now live in Manchester rather than Ayrshire.. I will definitely be visiting the next...

Went with my 2 year old today (1st May 2016). Firstly very impressed that only the children are charged for, not adults, so visit for 2 adults and child was under 5 pounds. Seemingly no time limit. Excellent play area for under 5s. Adults were permitted on the equipment so that is reassuring that you can closely supervise your wee one if you want. Can't comment on older play area as didn't use it. Staff were helpful and friendly and visible although perhaps could have been a little more assertive when bigger children were playing a bit roughly near the wee ones. (We used the 2-5 zone and there's a big difference between a 2 year old and a fuve year old - Although of course it's the parents' job really.) Whole place felt safe and nice and friendly even though it was a bank holiday and busy. We will definitely be back as the whole experience...