McDonald's — Restaurant in Scotland

The is a team manger tall white polish I believe as he's English is awful and behaviour is extremely rude and I believe he has issues with deferent color.meaning he is racist Absulty disgusted with he's behaviour and this is the second time I had to exparice his rude behaviour15/04/2022 6:00 pm I will be taking this forward even if it has I have to take this to court as the team manger thinks he's still in Poland the way he is behaving towered coloured people. He calls me up with his finger from the countertop I didn't like the way he called me but still went up to him then he tells me he will not serve me and I said why he says I don't need to give you any resion in front everyone inside the shop I felt awful thinking what did I do wrong . Same thing happened last time 2 weeks ago he told me to leave just because I said waiting for a hour for 2 burgers is not right . And he's respond was if you can't wait leave and never comeback . McDonald's I be taking this brunch to court for discrimination as I'm discussing this issue on just answer online and that's not a free service as you know already spend money for this so I be able to know where I stand on my customers right. With no...

This certainly is not my favourite McDonald's and to be honest service is going downhill fast. The staff sadly are stretched to say the least since deliveries started and you can't move if you go into the restaurant to place an order due to the number of deliver drivers waiting inside to collect their orders seem to have a priority. The set up is not acceptable and I feel as do many others that we have been pushed aside and they have a priority. Furthermore repeated shouts by staff towards the drivers is not acceptable, all you can hear is them shouting out order numbers and they way that I have witnessed some of the staff speaking to the drivers is not acceptable. The drive through is also not a good experience and either these day and whilst this McDonalds used to good I can unfortunately no longer say that this is the case. If you enter the restaurant it is just chaos with drivers coming in and out for their delivery orders. Please review how you have things set up here as you are driving your loyal...

Waited 35 minutes for an order that I had pre-ordered using the app. And it was not just me. I witnessed 3 people ask for their money back due to waiting too long and running late for classes etc as a result. Some of these people had waited in excess of 20 minutes for a McFlurry! At around the same time a worker told a woman who had been waiting to order for 20 minutes that they were too busy to take orders at that time. Less than a minute after the lady walked out, they took an order from a man who had just walked in. When I finally got my veggie wrap at 19:43, I noticed that it said it had been made at 19.16! And by the temperature of my fries, I imagine they were made at a similar time. Everything was freezing. Also, by the time I got home (a few minutes drive), my paper ketchup holder had totally disintegrated and there was sauce everywhere. Overall, I was far...