Pietruccio’s — Restaurant in Scotland

Would like to share last nights dining experience, this restaurant was recommended to my wife by friends, we arrived and were shown to our table, unfortunately this was not stable and moved over 1inch due to faulty legs, as the restaurant was full and there was only 2 waitress staff we didn’t make a fuss, we asked for a bottle of wine from the menu only to find this was in stock but not chilled, the replacement we got which while more expensive was excellent and recommended by the waitress, we ordered starters and mains as we didn’t think we could manage the all the courses on the tasting menu, the wine was served and upon taking my first drink I noticed that the glass was chipped and unsafe to drink from, I informed the waitress and she replaced the glass pouring the wine from the chipped glass into the new one. We waited 15 minutes and our starters appeared, the scallops and the caprase salad, both were very well presented and delicious, we then waited 45 minutes for our main courses, my wife had the prawns with pasta which was nice, I had the lamb served with potato peels and some salad, this was cut into around 8 pieces, I was given a butter knife to cut the lamb which proved difficult and when I cut the first piece and tasted it I was suprised to find it over cooked, I tried another piece but the second was was actually burnt on one side, I complained to the waitress saying that the lamb was burnt and I would like to send the meal back and order something else from the menu, she apologised and took the plate away, she came back 5 minutes later saying that the chef had done the meal charcoal style, he would allow me to order another meal but would charge me half of the cost of the lamb, I refused to accept that I was will to pay £18 for a burnt meal, I told her I would rather have the lamb but not burnt and I offered to speak with the chef, she returned 10 minutes later with my meal saying the chef didn’t want to argue or discuss this with me and he has done the lamb pan fried which I certainly didn’t request, she put the plate down for me with 2 very lightly pan fried lamb fillets, these had potato skins below them but no salad was returned on the plate, to avoid anymore hassle for the waitress who seemed distressed I accepted the meal and ate it, this was however not what I expected and not in the slightest bit enjoyable, my wife ordered a dessert and 2 gin cocktails to try and cheer me up which were both excellent, upon finishing up I asked for the bill which was £102, I left a small tip and left. Having had time to reflect on last nights dining experience I can tell you we will never return, if it hadn’t been for the obviously distressed waitress I would have dug my heels in and rejected the second offering, I am sure this venue has served up many fine meals over the years and perhaps we were unlucky but the overall experience for ourselves was poor even though the food was excellent other than my main meal - the chef will hopefully take this onboard as there are several fine Italian...

It was a party of 4, we were recommended this so called Italian Restaurant by family members,what a disappointment,we have eaten in a good few Italian Restaurants in Hamilton for £10 better food and far better service,our sweets were neerly £6 each what we got was a 1" sqare of apple tart a half of Strawberry 4 Blueberries and 1 small scoop of cream.The so called Italian food was as Italian as a Scotch Pie. Our main couses were set out on cold plates the plates should have been warmed not very professional. The gentalman that was I assume to be the manager was dressed in a old gray shirt and a pair of jeens again not very professional. Small portions and very over priced, my Soda water was over priced for what I got but the wine price was reasonable. Unless things improve and the restuaurant get better we will not be back. One other point I would get a hot air blower over the door during...

This is by far the best Italian restaurant in Hamilton and the surrounding area. The food is genuine Italian, rather than what some people might consider to be Italian, such as; pizza and spaghetti with tomato sauce! The owner and chef Pino is the nicest, warmest host you could ask for, with nothing being too much trouble to accommodate. The 7 course gourmet meal is mindblowingly good and very reasonably priced. I'd expect to pay double or treble the cost if Pietruccios was located in Glasgow. If you're looking for genuine Italian food served with thought and care, you must try it. If you're looking for 'Italian' food that's cheap, ready in 3 minutes and warmed up by a chef, go to the abomination that...