I had a really disappointing experience and i want to share some of them first of all as soon as i came in there was a really fishy smell which left a really bad scent on my clothes which i had to change when i got home next we were granted with good service which is why i am giving them one star and we were given a table straight away but when we got the table it was dirty and sticky and they had to clean it for us. Next the waiter took forever to come to our table and ask for our order when they came we orderd 3 drinks some nachos and a breaded fish and batterd fish the drinks came first and they only came with 2 insted of 3. next the nachos came and they looked pretty appealing but the cheese was frozen in the middle. We also ordered to eat from the buffet but everyone was just using their hands and not using the utensils provided which put me right off my food. I got some cake from the buffet and it was the most driest cake i have ever tasted. When he fish came our breaded fish was literally drenched in oil and it tasted totally off, the fish also took around 30 minutes to come. There were loads of kids running around and there was too much noise especially for old people who were wanting to enjoy their meal. When i went to the bathroom it smelled absolutly rank and it was a mess. Unfortunatly i did not have a good meal and i wont be...
Read moreI have edited my review as your reply is falsely claiming that I had eaten more than half of my meal in an attempt to deflect attention from the poor quality of the food that I received. Please look at my profile pictures where you can see the food that I received. I ordered a fish supper, kids fish box meal, and chicken fillet supper to be delivered. The food was delivered with the drink and toy from kids meal missing. (I was given these when I returned my food to the shop). The fish supper batter was soggy, and luke warm I started eating it but gave up after a couple of bites the chips were in my opinion a mixture of fresh and reheated. The chicken fillet supper was also soggy and wet the batter had started falling away from the chicken. I received a refund for the chicken fillet supper when the staff saw the state of it. I was not refunded for the fish supper as I had started eating it. I was very disappointed with the quality of the food and the service received. So disappointed that I returned the food in person to the shop. I have eaten food from the Bell Rock many times but after this experience I will...
Read moreWent in tonight for my tea with my wife.
Friendly staff got us seated right away and we did the necessary with details and sanitiser etc..
Got our drinks right away and staff buzzing about making sure everyone was kept happy and the place spotless.
My wife had the fish and chips with lemon, tartar sauce and bread and butter. She's really picky about good fish and chips and loved her meal. I nicked a bit and it was really nice. I had a big proper flame grilled burger with chilli, cheese, onion rings and salad with chippy chips. Meal was big, but not too big, and really tasty.
Again staff really nice and cleared up for us. Decided to go with a pudding even though I was stuffed. I had an ice cream dish with flake, shortbread, strawberry sauce and a biscuit straw. Brilliant and lots of it. My wife had the sticy toffee pudding and ice cream with sauce and toppings. Looked great and I tasted a wee bit. Brilliant..
Well priced with great food and friendly staff looking after their customers and doing all the current necessaries. Definite return...
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