Kraft Burger — Restaurant in Sefton

I hate the idea of leaving a bad review but I do this in the hope that Kraft Burger will see this as constructive feedback. I want to like this place, I really do. A burger is a thing of beauty and to have a proper burger joint down the road from me would be a dream come true. I’ve been to Kraft Burger four times in the last couple years and each time I’ve been left sorely disappointed. While the burger is often tender, it’s always under seasoned, has this weird bitter taste on the outside, and isn’t pink in the middle the way a gourmet burger should be. The lettuce is always slimy - very off-putting. Most recently, the fries were incredibly over-salted (I am a salt fanatic so it takes A LOT for me to say something has too much salt). The blue cheese dip had no flavour whatsoever. How is that even possible? It’s BLUE CHEESE!! The dip literally tasted like hand cream. On the other hand, there’s so many little things that Kraft does well - the coleslaw is lovely, as are the buns and toppings like fried onions, mushrooms, streaky bacon etc. But nice toppings does not a good burger make. I really don’t understand why this place is so highly rated. I thought at first maybe it’s because I haven’t eaten in, only been for collection (I live like 2 mins away). But if you’re gonna be a top burger joint, you gotta be at the top of your game whether that’s eat-in or takeaway. I keep going back in the hope that things have improved but if anything, they’ve only got worse. This place has so much potential - I hope management will take some of my...

We ordered take out from this place and the service/ food was excellent from the beginning, when calling up and making our big order (including our substitutions/additions) the staff took it perfectly and didn’t get a thing wrong. The fat pig burger was my personal choice as someone who’s been wanting to try here, I got some additions such as bacon and extra sauces/onion which the staff were happy to add. The beef and pork of this burger sums up the food well being incredibly juicy, tender and making me feel like it’s worth the money if I’m in the mood for a great tasting and seasoned burger. Our extra sauces and sides were refreshing to say the least also (despite staff kindly following my request to make the food more spicy) the peri wings were cooked so well, could taste all the the peri-peri flavours you want to see while getting a nice roasted outer skin. The sweet chilli chicken fries had that sweet and spicy flavour I was looking for, had a great kick to it and the fried despite being saucy were not soggy. It’s also worth noting as you can see in terms of the food the portions were also generous and filling. With this heat from the food which was served fresh on the counter, it was nice to get a refreshing biscoff milkshake that tasted nice, biscuity and thick! Another refreshing side which although not ordered was included was the coleslaw, which had a lovely strong flavour. If you want a great place for American food especially if it’s a burger, then this place is a great independent business...

Visited for the first time today and LOVED it!

The attention to detail is spot on and it's clear that the owners have put a lot of effort into this place.

One wall is painted orange and has doodles all over it; I kept spotting something different that made me smile ☺️ The table numbers are small Anthony Gormley, 'Another Place', sculptures. When the food arrived it looked delicious! The metal fries holder was yet another thing that made me smile.

The staff members were lovely and had genuine smiles on their faces, couldn't fault them at all.

Now onto the food. I had the sweet potato vegan burger which was delicious! Only thing I'd change is having the bun lightly toasted, but that's just my preference with most bread. The slaw was vegan and was delicious, and the sweet potato fries were SO good! I asked for salt and pepper but I ended up with rosemary which were delicious ☺️👌

Overall, I love this place after one visit and will definitely...