I always find that the food here is cooked well and the place is reasonably clean but not spectacularly clean. My burgers always look like they have been thrown together by trained monkeys rather than by trained crew members. The vegetable delight that I had this evening was anything but delightful, the bun was tough and rubbery and with two vegetable goujons inside of it, hardly seems to have been with the effort using it as a tool in a game of 'piggy in the middle' prior to being served to me. In relation to the crew members, I don't expect anyone to particularly enthuse about being in the workplace..we are all wage slaves and all of us know the score but too often I find that the staff can be rude, abrupt and lacking in 'spunk' (makes me worry about the ingredients in the BigMac sauce to be honest). The app is overcomplicated and required the services of an IT professional or a 12 year old child to navigate. This review is two stars lower than my previous one from five years ago as a result of the lowering of standards here. I rarely leave scathing reviews but the standards inside this fast food establishment relate directly to the amount of McLiiter on the streets of Bootle. Also of note are the coach loads of drunk unaccompanied minors that frequent the venue of a late evening making the place a paradise for unaccompanied men of a particular 'persuasion'. Other customers presumably agree with this as there are generally more delivery drivers than customers here at...
Read moreordered off the app both today and a few days back, bc I have some offers & stuff running out. both times I was missing stuff. Thankfully Uber refunded me but there was nobody picking up calls at McDonald’s.
used to come here as a kid and loved it but whoever they have working here now CANNOT read. I was thinking it was just me but the recent reviews are all right- I’m consistently missing items. food is cold when it gets to me- no straws with drink. first time in the Millenium they actually gave me 1 (ONE) sauce. wow! it’s crazy that I’m gassed over them giving me sauce on the off occasion, huh?
Also, change the chip oil, fries taste like pure grease. Clean the coke machine— it tastes like dust. I’m not even saying this bc I’m mad, I legitimately mean the chips and the coke were nuclear waste levels of indigestible. If I didn’t have stomach issues before this I definitely do now. That chip oil is riddled with something nasty mate 😭 think the coke had botulism or something lol
all in all, save your money and your time. get literally anything else. get a kfc or something. For the sake of your wallet, your brain, and your toilet— go elsewhere!!!
*please note, I would totally take compensation in the form of them fixing their icecream machine. (And changing the oil, and cleaning the...
Read moreAbysmal. The worst McDonald's in the UK in all my 3 decades of existence. The place is filthy, cleaners standing around chatting whilst the tables and floors were a complete sticky mess. The self service stands are in the wrong place, creating a diabolical health and safety hazard. It was peak lunchtime, busy but I've seen a busier McDonald's and it seemed utterly chaotic. The service was a shambles, the store manager and another staff picking up and serving the collection orders but most of the time, standing around muted. What are they waiting for? Do they not know this is a McDonald's? No grasp of a fast service, the DNA of the franchise. I ordered a fillet O Fish X 2 as takeout, as the office I was visiting was around the corner (2-3 mins). I opened the burger box and couldn't believe my eyes. The buns were burnt, fish overcooked, the tartar sauce tasted different and left a tinge taste. I'm still unsure what burger I was served, anyone's guess. The worst part - the burger box had the greasy and oily hand prints of the one who made the burger and the other burger was packaged twice. This branch is competing with branches in third world countries. Just...
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