The Fishermens Rest — Restaurant in Sefton

LACKLUSTRE !!!! AWFUL CUSTOMER SERVICE AVOID THIS PLACE I went here to eat with my daughter for a special day out and meal. Upon our arrival we purchased drinks from the bar and found a table easily as it was quiet . Everything was going well the meals were okay and we were enjoying our day out. However halfway through the meal a member of staff approached us and told us that we had to move tables and instructed us to move to another table as soon as possible. I was annoyed to say the least then to make matters worse another member of staff told us to finish our meals in 15 minute's as they wanted our table and wanted to know why we had sat there. I explained that we had selected an unreserved table and there were no signs to the contrary and nobody had said anything upto that point or any signs asking for customers to wait to be seated indeed the landlady had served us with our meals. Then to my horror as we almost finished eating we were told by yet another member of staff to move NOW and were directed to another table that was marked reserved I pointed out that it was reserved but was told they often marked tables reserved as it was easier for them. We finished our meals then moved tables to finish our drinks then left. I was extremely disappointed as I was going to ring some friends and ask them to join us for a drink. In addition I was sorry for my daughter because she had requested this venue on recommendation from friends. I have travelled the world and eaten out in many places during my lifetime but I have never been told to move tables while eating my meal, this was truly appalling. I have been to this pub in the past and never been struck by the ambience but my daughter was keen to go here. This incident only confirmed my opinion of the place, manage ment interested in profit over customer satisfaction. I personally will never set foot in this place again and will tell everyone I know about my dreadful experience and urge them to go somewhere else. Preferably a place with a welcoming customer focused attitude. VERY POOR I WOULD RATE THIS REVIEW MINUS OR ZERO IF IT...

We had booked a table for 15 we were told at the time of booking we would need two tables. They said at the time of booking they couldn't guarantee we'd be sat together.

The group were split up into a group of ten and then a group of five. As I was sat with the group of five, there were two empty tables next to us. I had already enquired as to whether it would be possible to move so we could be together as we had just attended a funeral and ideally we would have liked the family to be together, especially as some family had travelled from Australia and we hadn't seen some of them In several years.

I was then told the tables next to us have been reserved and we couldn't move them. I enquired as to what time they had been reserved from and the waitresses replied "I can't remember, I'll check" when she came back she said "you can't have those tables" which isn't what i had asked initially.

While the larger party of ten got table service, we were told that the group of five have to order at the bar which I found bizarre as it was the same order/bill.

Two ladies did turn up and sat at one of reserved the tables, we politely asked them if they'd reserved that table and they said they hadn't and had no preference as to where they were sitting.

I can't understand why they had to make a hard day even harder for my family. It felt like they were being deliberately obstructive but for no apparent reason.

The food was just average nothing special. I wouldn't recommend purely based on poor...

Went here with a friend and his family. We had it booked for 3PM, but were a bit early (about 15-20 minutes I believe) and were still let in. We ordered our drinks at the bar, and they were quickly ready. After we were shown to our table, where I was told the story of the place, which I recommend looking up if you don't know it yet. Alternatively they've got pictures and writing inside where you can read the story in detail as well. Once picked out, we ordered our food at the bar, and it was brought to us very soon. While waiting it's the perfect time to read said interesting story. But the food didn't just arrive soon, it also tasted wonderfully. They've also got wide variety in both drinks and food. Both of which are also fairly priced, and considering the taste, maybe even cheap. We also got some extra gravy and desserts very quickly after asking for it. The staff were also very kind.

All in all, there is a great atmosphere, story, food, and service, and I have no complaints. The only thing one might dislike is the music playing in the background, but it was just my taste and it suited the atmosphere, so the upbeat 80's were just fine with me.

My Verdict: 10/10 Perfect (my first...