Another case of overcharging here. My wife queried her bill and surprise, surprise they'd added a large hot drink and an incorrect drink onto her bill. When queried, the manager was fetched and she was treated like dirt. Change slammed down and told never to return. Also, my kids have a cheese allergy, no matter how many times you request NO cheese, they still send meals out with cheese! (Which of course, they charge extra for.) Another nice little extra to add onto the bill. This has happened several times in this place. So if you still fancy attending here, double check your bill and read other reviews about rude customer service. Plenty more cafes with service with a smile in Hillsborough and they can add up...
Read moreI asked if it was halal then said yes and started laughing, I asked if they had a certificate to verify and they said no, you’ll just have to trust us. The customer service was terrible, the workers kept laughing and clearly talking about me and my friend. We asked to take away our hot chocolate and she packed it for us, and I asked for whipped cream, the owner said we don’t give extra i gave you a little favour we charge 50p I told them how every other place gives it for free, they said it’s expensive and started laughing, horrible service. Regarding the wifi, we asked for the wifi he just told us the wifi and walked off, didn’t stay to help. Very rude .The 1 star for the...
Read moreIf you want to get away from the hustle of Costa or the other chain coffee outlets, then I can recommend this place.
Friendly family run place, with nice coffee that is not too expensive. A good selection of hot and cold sandwiches, including breakfast, and a nice selection of cakes.
Didn't see any vegan options and I recall only twice there being a gluten free option of cakes. However I have not actually asked about any other options with regards to bread for sandwiches, so I don't want to comment on that too much.
It's a small place, so can get full quick, but everything is available for takeaway too.
Staff have always been friendly when we have been in, so...
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