Subway — Restaurant in Sheffield

Deal or No Deal, after reading what I thought was a smashing deal on a poster in the window “any footling sandwich £4.99 with the app until feb 20th” I thought great I’ll have some of that. My first impressions of the store were that it needed a good clean, there was rubbish on the floor, I accidentally kicked a discarded cup across the floor spraying myself with some sort of sugary beverage.

Another thing I noticed was staff making up sandwiches without gloves, the main sandwich artist’s had gloves, but every so often the cashier would help, they were clearly preparing orders for delivery and gloves weren’t being used by the cashier.

After my sandwich had been carefully made by a fully gloved team member, he tried to charge me full price and not the offer price in the window. Someone who I assume was a supervisor came over and quite grumpily said “this promotion has expired “ to which I replied look at the poster in the window it clearly states Feb 20th, to which she replied “it’s you, your app isn't working, you have no points, this has been happening all day”.

A rude supervisor , who doesn’t honour deals or have the professionalism to be knowledgeable about the offers available in store. I refused to pay full price, and they would rather send a potential customer away unhappy. I saw them discard the sandwich, what a waste. I would not recommend coming...

Have visited this branch on a few occasions but today found it to be disgusting, bins over flowing, tables dirty, floor dirty and poor customer service. Staff were prompted on a number of occasions by customers as to the untidy state of the tables. A member of staff then came out to clean the mess using the tiniest bit of blue paper and instead of taking the full bin and emptying it just took the rubbish from the top. This makes me wonder if the back of the counter is as dirty as the front of the shop. Will not be going here again and will visit...

I just finished a hard day at school and decided to cheer my day up I would get a subway. I walked in greeted by a nice man who proceeded to serve my friends. I asked the man could I have a meatball sub to which he replied "we do not have any meatballs". I immediately was full of anger and sadness. No meatballs? I questioned every word of what they said. I had to walk all the way home disappointed and hungry. Never in my life have I been so upset and the disaster has haunted me...