Terrible service. Worst part of our 2day visit to Swansea. I would give negative stars if possible. The guy who served us was probably racist to his own kind - Unfortunately, couldn't get his name - but he seemed to be the main guy serving! We were a big group 5 adults and 5 children, Since the get -go , this waiter probably never learnt how to be cordial. By the end of the meal we regretted not leaving in the 1st place. He gave us a table that would clearly not make space for all of us & when I requested for a bigger space, he huffed & puffed. We should have just left then as it didn't get any better. I only lost my appetite further.
FOOD & BEHAVIOR If you want some extra food color, this place is for you. Very mediocre food, NOT authentic indian - I really wonder where that attitude comes from! We had ordered 2 mixed grills & very conveniently they removed the king prawns without informing us. We questioned about it when we realised towards the end of our meal, he s like 'oh we usually do this & never faced a problem before, but if you'd like we can serve the prawns to you'. Huh?
Removing £8 off the bill does disservice to their...
Read moreFound chicken in my vegan curry.... Ordered a vegetable madras (put a note to make sure that they made it vegan) and my friend ordered chicken vindaloo. Found it odd when curry arrived that the vegetable dish said vindaloo instead of madras. While eating it found a small piece of chicken in my dish. Figured out that they made the chicken vindaloo and obviously scooped the sauce to make my vegan vegetable dish.
Called to get refund and did not even get an apology. That made me mad! They denied it and said “prove it” which I can since I have a video but that’s not the point the first thing they should have said is sorry!
Might as well add that have visited this place twice before and both times I got a bad stomach so haven’t visited them since, and only ordered tonight as my neighbour wanted curry and said let’s give them a try. Took my curry home and was thoroughly disappointed.
Needless to say it’s the last time I’ll be trying these people with poor customer service and no idea how to cater for vegans and indeed...
Read moreI had an incredible experience dining at Akbarz Restaurant . The food was absolutely delicious — bursting with flavor, perfectly cooked, and beautifully presented. The menu offers a fantastic variety, catering to all tastes, and every dish we tried was top-notch.
The staff were friendly, attentive, and made us feel very welcome from the moment we arrived. The ambiance is cozy and inviting, perfect for a relaxed meal with friends or family.
Portion sizes were generous, and the value for money was excellent. It’s clear that great care goes into both the food and the overall experience.
Highly recommend Akbarz Restaurant to anyone in Sketty a true gem for lovers of good food and...
Read more