This is a self serve, set price location with very restricted hot food offering. Their sole choices are taken from three school type pots of either noodles, pasta and chickpeas. On arrival you are thrusted a plate to help yourself. However if you arrive after 2.00pm the hot food is not topped up hence my visit at 2.20pm there were only the dregs of pasta left (see photo) the other two pots being totally empty. No attention to empty pans were observed by the staff and only covered over when l made comments. So if you want a nice choice of hot food for lunch with friendly staff this is a place to avoid. I revieved a response from the server at this venue and claimed that the customer was at fault for asking why there was no hot food. I revieved a reply essentially blaming me for asking why there was not any hot food. I must correct them on their observations l did not put any food on my plate the single spoon of dal was scraped from the pan by my wife trying to find me a meal. The simple indisputable fact was there was not a portion of hot food available at a time when there should be and the failure of your premises to provide this is regretful. Any customer is likely to show frustration when the staff are lacking in empathy or indeed respect. Your business needs to be called out whether you like it or not the customer is always right and when they or not they need to be respected. Not a word of apology...
Read moreThis cafe is synonymous with everything you love about Totnes. A little bit "off the wall" ....in the nicest sense. Been here twice now, the first time we sat outside, opposite the cafe on the butter walk in the glorious sunshine, taking in the camaraderie of the bustling market, a busker and the enjoyment of people having fun. Inside, the second time, the decor is quirky, it's very small, the ambiance is good but with the threat of covid about it was chilly with all the doors and windows open. But the food? Wowee....the food!! A choice of salads to behold and they change them regularly. The flavours/tastes are to die for. It's not cheap at £10 each and I think the rule that you cannot share one salad between you is petty and not becoming. The staff are friendly and it is wonderful......you...
Read moreIf you like a juicy steak served with a huge plate of chips that are guaranteed to explode your blood-lipid levels to Mars and beyond, then get used to disappointment. This is probably the most delicious, healthful food you'll find anywhere on Earth. It's all good, wholesome nosh that will make your gut microbes do a little dance for joy, so if you're anywhere near Totnes, don't devour a greasy burger or a scabby horse between two rusty bread vans, instead, treat yourselves (and the delicate lining of your arteries) to a scrumtious meal that transcends all superlatives. Oh, and the moreish coffee...no meal is complete without lashings of fresh coffee. Dogs aren't allowed inside but there are tables outside for you...
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