Made to feel like an inconvenience on a Wednesday lunchtime. The lady who served us at our table was wonderful though, very lovely and friendly, unfortunately it went downhill from there. It really wasn’t busy at all, we were the only ones standing at the carvery waiting to be served. The old carver guy was pottering about and didn’t even acknowledge us for around 5 minutes, he was extremely rude and after reading all the other reviews I’m not quite sure why he is still in a job. After finishing our food we realised the time and had to leave, so instead of waiting to pay our bill we decided to go to the bar to pay so we could leave quicker. That was the worst idea! We stood at the bar again not being acknowledged, whilst two members of staff were putting glasses away chatting amongst themselves, it felt like we were standing there for an eternity before anyone even made eye contact with us. A man came along to the bar whilst we were waiting and the older lady behind the bar stood there talking to him and taking his drink order. We were absolutely shocked that she totally ignored us standing there. Eventually a lady who seemed friendly at first asked us what we wanted, we said we wanted to pay the bill, she said “ok what was your table” we said we couldn’t see a table number, so as I was pointing over to where we were sitting, she abruptly said “I know darling, but I still need to know where you were sitting” she then turned to the older staff member and asked if she could serve us as she was busy, the older lady said “well not really as I need to sort this table out their drinks” my friend had to walk over to the table that was literally in eye shot and the only empty table there to show her which table we were sitting at. She just started tapping away at the till, I asked if I could use my blue light discount to which she sighed and said “yep hang on” my friend asked if we could split the bill, again, another sigh. We were looking forward to a quick lunch out together after both going through some personal things; and we actually both left feeling really rubbish and wish we had never gone! I will add that we did not say anything to the rude staff members as they didn’t seem to care about our custom anyway. After reflecting, I feel that this needs to be addressed with them, you do not know what people are going through in life, and the way you speak to somebody could really affect them. I would like to be contacted with regards to our visit. Thank you.