Pizza Lavita — Restaurant in Stockport

Horrible staff with the worst customer service with no manners.. avoid them and order from a professional reputable place to avoid dissapoitment

I made an order over the phone for 1 buy one get one free pizza.

my wife went to pick up my order.

When she arrived the man handed her 4 pizzas.. she stated we only orderd 1 pizza.. meaning 1 pizza and another 1 free.. as its buy 1 get 1 free.

The man then became very rude and violent and started arguing.

She paid him for the 1 pizza and wasnt given the free one. She was scared and quickly left the shop and came home shaking and scared.

I called up and the when they answerd i explained the sittuation. They blamed me for not understanding me correctly when i placed my order i speak very clear english and they speak broken english yet they blamed me?

They then said she only asked for 1 pizza so thats all they are giving. So i then argued for my free pizza and then in the end said come and get it!

This is cheadle... its not an iranian market in iran. They need to be professional and learn some manners

They have just lost a customer.. this is why these businesses lose custom each year

Corparate companies are taking over as they invest in managers and great customer service.

Small shops like this are owned by owners who employ minimum waged staff with no manners who act like they are giving...

What a shambles. Ordered at 6.45 and told would be 45 minutes. 8PM no food, took 15 minutes to get through to them to be told I have ordered from the wrong place and that they had no such order (number taken from the website by the way). Kept getting put on hold and kept asking me where I had ordered from, my address etc time after time after time to eventually being cut off which took another 10 minutes to get through as I imagine many other people weren't happy.

Finally get through a second time and a miracle has happened my order has been found! Get told my order is leaving the door in 15 minutes. 40 minutes later the food finally arrives... Wron g. After all the issues I had, I just got on with it to a disappointing meal. I get tonight would of been a busy night. England were on and they are near bars and other people will want food, but come on. You have known for a fair few days what tonight was and looking at other reviews the football isn't the main reason for them being slow.

Very disappointing have used them a few times and it has been okay but tonight just really...

I am very cross with the service! We waited 50 mins for our food to find they had sent two beef burgers, when I'd ordered a veggie Mexican burger. The Mexican burger had a vegetarian sign next to it, 'green leaf' image, so would only assume this was vegetarian! I rang up to query this, only be told that the Mexican burger is a beef burger! Which is ridiculous because it had indicated on the menu it was vegetarian! After a short debate, they ask me what I would like, so I ordered the plain and simple veggie burger, in hope this would be vegetarian! They informed me it would be sent out..... Which...