The Heaton Pub — Restaurant in Stockport

Really disappointed in our most recent visit. This is our local pub and we've been a number of times and been impressed, not this time. Our server misheard our order of Fish Platter for two and bought a Pate. I even checked as we ordered as he sounded like he hadn't understood. When we flagged it the staff had to come out again after a few minutes to ask again what we wanted. My partner was handed a plate so hot on one side it burnt her hand. A replacement meal took another 30 minutes to arrive by which point half our party had to leave. The meal arrived with an apology but the batter was salty and unimpressive. The other meals didn't stand out either sadly (especially compared to previous visits). By this point we also had to leave with a barely touched meal and were charged full price. Not required but a gesture would have been at least offer half of the late meal or 10% off the bill (£6). Sadly my view of The Heaton has really changed and we won't be returning or...

Will never return to this Pub/Restaurant! I have just moved into the area and we thought to go for some dinner to have a look around… Poor service and manners, I had my 1 year old little girl with me who is teething at the minute and when she started to cry the bar tender and a man who was stood at the bar looked like they was speaking about us, making hand gestures and pulling faces. They then went on to check if our food was ready, in and out of the kitchen. After this they went for a cigarette and left the bar unattended! Totally unprofessional and disgusting manners. The food wasn’t the best either lasagna had hardly any pasta and the fish was really dry. It is lovely inside however I think they need well trained bar tenders/waiters working here and...

All was going well until the food and drinks arrived, burger was poor, chicken was fried within an inch of its life and the sriracha Mayo looked like it had been left out and in the sun for a number of days. What really did it for me was the waitress up-sold and talked us round to having a drink (cocktail with pink gin) other than what’s we’d ordered (gin and lemonade) and told us it was the same price, but when the bill came had charged us for a full cocktail, then bare faced lied about it but offered us an 80p discount. Manager was unavailable however saw him on the way out and made it very clear how p**d off we were.

Would not recommend since the ‘change in management’ as it’s now run by cheap salesmen and...