Greggs — Restaurant in Stoke-on-Trent

The biggest jobs worth I’ve ever come across in my life, ordered 2 magic bags from 2 good to go , drove 15 minutes to get there got there in plenty of time of collection with the codes in hand, woman behind the till refused to give me the food because the app wasnt in my hand only a screenshot of the picture even though clearly stated the code and had the persons who app it was on the phone , just continually saying that “she can’t” asif she is physically unable as a human being to pass the food to me that I can clearly see and have paid for , asked what she would then being with the food that I had supposedly “saved” and she says it will go back on sale til 5pm?? Was already 16.40, just an unbelievable experience in how to make something wayyy more difficult and unpleasant than...

I been there today with my family asked 6 slices of margaritas. There were two ladies on the counter and thay were very unprofessional staff. They said we have finished the pizzas at 11 am in the morning. Then my mate been there and thay give it to him. Racist Staff of this branch please...

Shocking service from the apparent Supervisor Kelly. Asked for 2 separate orders and did it as one so couldn't use 2 codes. Called me rude after pointing out she'd "messed that up". Well done on your undeserved promotion Kelly your attitude stinks considering you made the...