the QUARTER, Piccadilly — Restaurant in Stoke-on-Trent

We visited here for breakfast but will not be returning. The food was ok but quite expensive for what you get and for some reason a full english or any other breakfast seems to be served with a huge handful of rocket. The chairs are rickety, uncomfortable and you leave stinking of food because the ventilation system is terrible. When we ordered the food we asked if my 7 year old son could have a waffle for his breakfast and although it wasn’t on the kids menu, the waitress said that she would see what she could do. When the food came out, the waffle was much sweeter than anything we have ever tasted and was covered in loads of syrup so my son didn’t eat it. One of the other orders was also wrong but nobody came to check if we were happy with our meals so my partner ended up eating it. When I received the £90 bill I realised that the waffle meal had been put through as a waffle Stack adults meal at £10, so I politely approached the lady at the till to ask if the price could be reduced given that my son did not like the waffle and did not have all the extras that the adults meal comes with. The lady (who told me she was the owner) showed no empathy and told me that the best she could do was deduct £1 off the bill. I felt her whole approach to the issue was appalling and will certainly not be returning. Good luck treating your...

Being coeliac ime hesitant to go to places but was informed this place was great, looking at the menu there was plenty of starters choices not so many mains, I chose hunters chicken meal, which I found wasn't tasty and was quite watery, Jessica must have sensed my disappointment and came over to ask how our meal was, my hubby has from the normal menu and was loving his I told Jessica I wasn't really impressed as it had no taste and was watery but its fine I would eat it, Jessica stated that she was there to make sure I enjoyed my meal so would like me to choose something else, I did and enjoyed it. Jessica went above and beyond to make sure we enjoyed our food, nothing was too much at all. We left a tip as we felt she whole heartedly deserved the recognition and our thanks, but unfortunately it doesn't just go to her. All of the staff are welcoming there, and this incident has definately not put me off...

Lively atmosphere, right in the centre of Hanley and although they don't have a car park, there are a couple nearby. We ordered our food ahead of time and it arrived perfectly as ordered, even with 15 of us! Lots of choice on the menu and everyone was happy with their meal. The waiters are quite attentive and very keen to take lots of drinks orders. They provided water and glasses, but had to be persuaded to keep the water jug topped up. There was live music - a guitarist who played many well-known songs from various eras, so something for everyone. He was pretty good too, both with the guitar and vocals. Being a small place, it was rendered rather too noisy for anything other than shouted conversation with anyone you weren't immediately next to, but it is a young-persons' venue, full of young people, so fair enough....