The Potteries Centre — Local services in Stoke-on-Trent

Turkish cuisine eaten at the market on the ground floor.

A hearty Turkish spinach falafel meal was eaten here. Be warned this has nil resemblance to falafel purchased at your supermarket. It's taste and composition is like certain types of naan bread in South Asian cuisine. Like a very soft bread, basically a moist flatbread, easily tearable, as I say very hearty, when you eat it you are certainly not doing yourself any harm (far from it). So very hearty, I didn't ask about gluten-free or any other allergens i may have needed forewarning concerning, I didn't really need to, you know when something tastes intrinsically good. Remarkably it had no egg, I am not entirely sure but you can check with the gentleman who runs the establishment.

There is nothing really to put you off from eating here. The food was prepared with love and delivered with great kindness. The background music was ethnically different to what you might hear on local radio. It eventually merged into soothing nondescript piano music. I imagine that is what would keep the average customer from complaining about the ambience.

The decor and furnishing is fantastic for a little place tucked away in between louder concerns. It's simple clean and without embellishment. As I tucked into the meal I lacked only a cutlery knife, there were only perfectly seviceable wood forks. In any case I improvised by using a second fork.

I did ask the chef/manager for some sauce to go with it. He was happy to oblige with yoghurt tzitiki. There's no array of condiments to go with your meal. And I got my first lesson in eating healthy. How can you know that you are when you are masking the taste with a hot sauce or something else? What was provided didn't destroy the sense of good food being eaten.

I left the premises with some rose flavour Turkish delight. Assured that it also aids digestion. The manager was kind enough to provide a doggy bag for this and the remainder of the herb-dressed olives I couldn't finish in one go. It's a pity that passing shoppers were not tempted by the sweet first and then the main meal after.

Very highly recommend by me. Simply because a good vegetarian dish was enjoyed. Next time I am there it is likely I'll opt for a lamb-based meal. I wouldn't bring my friends here on a false promise of the best full English in The Potteries. They can choose something better if they wish. My only concern is that how long is the tenure of this restaurant at The Potteries Center, in the meantime get it here...

The Potteries Centre, located in the heart of Hanley, Stoke-on-Trent, stands as the largest shopping destination in Staffordshire and South Cheshire. It aims to provide a comprehensive retail, dining, and leisure experience under one roof. Shopping Experience: The centre boasts a wide array of well-known high street brands, including major anchors like Primark, Next, H&M, and Flannels. You'll also find popular fashion, jewellery, health & beauty, and electronics stores such as JD Sports, Pandora, Superdrug, EE, and Game. This diverse mix ensures that most shoppers will find what they're looking for, from everyday essentials to fashion trends. The centre often has events and activities, adding to the vibrancy. Dining and Leisure: Beyond the shops, The Potteries Centre offers a decent selection of food and beverage options. You'll find popular eateries like Nando's, Bon Pan Asia, Starbucks, and Costa Coffee, providing choices for a quick coffee break or a more substantial meal. The presence of a Cineworld cinema with nine screens makes it a suitable destination for a full day out, combining shopping with entertainment. The Hive, a dedicated dining area, aims to offer a varied culinary experience. Accessibility and Facilities: The centre is well-regarded for its accessibility. It features a multi-storey car park with disabled parking spaces close to entrances, and the centre itself has numerous lifts and ramps to accommodate wheelchairs and pushchairs across all levels. Seating areas are provided throughout for shoppers to rest. Toilet facilities, including accessible and baby change facilities, are located on multiple levels and are regularly maintained. Its central location in Hanley means it's well-served by public transport, with frequent buses stopping right outside. Overall Impression: The Potteries Centre is a vital hub for retail and leisure in Stoke-on-Trent. It's a modern, clean, and accessible shopping centre that effectively caters to a wide range of needs. While individual store offerings may evolve, the overall commitment to providing a good shopping, dining, and entertainment experience makes it a significant draw for the region. It's a convenient and well-rounded destination...

I was out shopping with my 3 friends and I forgot my handbag by a bench in the centre. It had only been 2-3 minutes since I forgot I left the bag but as soon as I remembered I had left my bag I went as quick as I could even though I was still in the shopping centre however by the time I got to the bench the bag was gone. I went back in the previous shops to see if I had left it anywhere else but it wasn’t there. So I went to and intu potteries customer service worker and told them what happened and asked them if they could help me in any way. I asked them if they could have a look at the CCTV footage as I saw a camera right above where I was sitting when I last had my bag but he said that he’s not allowed to see the footage. I don’t understand what kind of rule is this because I thought cameras are there for a reason. I asked several times politely to have a look at the footage however he refused each time. Even my friends thought it was silly that they could watch the footage. All the man said was that I should try calling the police however I found it pointless because he told me they wouldn’t be able to do anything until in a couple of days. I was really upset because I had a lot of money inside my bag and lots of valuables including my phone. Maybe if the guy showed me the footage I would of been able to track the bag down as I would of known which direction the person went as it wasn’t that long my bag was out of my sight. I’m conclus I think that the workers in the potteries are very bad and need to understand that CCTV cameras are used for reasons. I find it completely insane how the intu customer service themselves cannot access the footage. I’m just really annoyed because there were a lot of valuables in that bag. I had £75 and an iPhone XS and the bag it self costs £30. I just think it’s unfair because if someone robbed an expensive item from one of the shops then they would check the CCTV immediately however when it comes to something that doesn’t bother the workers it...