The Bear — Restaurant in Stratford-on-Avon

So when we arrived we sat down and the first thing I noticed was the state of the chairs ,they were literally falling apart chunks of leather missing from the arms so you could see the foam padding inside and the leather that was still attached was all cracked they needed replacing. My 5 year old then accidentally knocked over his drink so I’ve grabbed the napkins we had been given for our food and some baby wipes from my bag and mopped up the juice off the table (no bar staff in sight) and the dirt that came off it was absolutely disgusting they were black I was shocked it’s like they had never been cleaned I then wiped the edge of the high chair my 1 year old was sat in as some of it had dripped off the table onto the front of his high chair and the floor and food came off onto the wipe , at this point we hadn’t got our food yet so they hadn’t cleaned that either I took him out and cleaned it myself before putting him back in , I then had to go find a staff member to ask if they could mop the floor for me as there was still no one around, he came and did this but ignored the pile of soggy wipes and tissues on the table and went and stood back behind the bar , I had to walk over and ask if he had a bin I could put them in. The food was ok the house burgers were nice (these were on 2 for £20 as it was Wednesday ) but the chips were over fried to the point they were hard , children’s pizza was large my son gave his baby brother a piece and his dad one to try and still had more than enough to eat but I had to flag someone down for my sons ice cream and it took them 15 minutes to bring it over (I wouldn’t mind if it was busy but it really wasn’t) and it was literally one small scoop in a bowl , very disappointing tbh one of the bar staff seemed happy to help the other looked like he either didn’t have a clue or just didn’t want to be there now I’m not expecting him to be ecstatic about his job but when you work in the customer service industry you need to be abit more attentive I shouldn’t feel like I’m a inconvenience having to ask you for things every 5 minutes , unfortunately we won’t...

I don’t normally leave reviews, but I feel tourists, especially Americans who love our beautiful historic town should hear this.

We visited The Bear, Swans Nest in Stratford-upon-Avon for Sunday lunch at 1:30 pm, expecting a proper, fresh, traditional roast. The bar staff asked if we wanted the beef pink or well done, I asked for pink, thinking great, this should be special.

The beef arrived overdone and tough as old boots, it was a good job carving knives were already on the plates! The roast potatoes looked and tasted like yesterday’s, and most of the vegetables were soggy or anaemic.

Such a shame for visitors hoping for a tradional English Sunday roast, if this is their first, they'll never want another.

The waiter just muttered “sorry” and avoided eye...

On arrival it's confusing because there are different names for this establishment. The Swans Nest, The Bear and Bistrot. We thought we'd arrived at the wrong place. If inside then the staff will serve you drinks but for an unknown reason if sat outside then they don't. Ordered a main meal at 8pm. Food arrived 9:15pm. Was cold so had to go back. Disappointed. That is too long to wait for a main meal and there was no communication to say what was happening. The half roast chicken didn't have much bbq sauce and the skin wasn't crispy. Rump steak was ok. The toilets are not adequately sign-posted. Don't think that we'll be going back. The management need to get...