Bought a kids picnic for my 1 year old. Standard cheese sandwich - nothing special, yoghurt etc. Which was fine. However, my baby refused to eat anyrhing out of the pack. We were out for a while and I didn't want him not to eat anything as hes been unwell recently and so more picky with his food. Asked the woman behind the counter to heat some baby food. She refused and stated this was because it was brought from outside. Firstly, I certainly didn't see any ellas kitchen baby meals on the menu so buying baby food from there wasnt an option and secondly I have already spent £4 on a kids picnic that my baby refused to even look at. This has never happened to me before and I am quite shocked at the lack of compassion and understanding! Anyway I would say don't come here with a Baby as they won't heat the baby food, as this would obviously have a massive impact on their profit! Glad I didn't have a younger baby who was even more limited food wise and less likely to be able to wait. I came with another adult and 2 older children who all spent money on food and drinks. Next time we will bring a picnic it will be better...
Read moreAwful service. Busy sunny day, totally understandable that they’re busy, but the attitudes on all the staff are horrible! The guy serving today was so busy blatantly slagging off the customers in front of me (who were also my family, awks.) to even get a simple drink order correct. Eye rolling and huffing at every customer. If you can’t handle busy days as a business, don’t stay open? Simple isn’t it… happy to take the ££ though. Oh, the prices are also horrendous. Avoid! These staff are not capable of working customer...
Read moreThe massive pro of this place is the surrounds, it is right in the middle of Stamford Park. The cafe itself is nice and clean, the staff are very hardworking, friendly and helpful. However it could be set out better around the counter, it is disastrous there for able bodied, well hearing people as it is, for people with disabilities, well I really don't know what you would do when it is really busy?
Food was nice and staff were lovely, despite being...
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