William's of Winchcombe — Restaurant in Tewkesbury

As a relative newcomer to Winchcombe I called in to this deli and cafe. I was walking and it was raining so it was a good opportunity to both shelter and find out what it was like and bought a coffee. Although it says that it’s open on Wednesdays until 17.30 I was told at 16.40 that it closed in 20 minutes and the coffee would have to be in a take out cup which would be brought to my table. 15 minutes later I had to ask again for the coffee which arrived without an apology. 5 minutes later a tall waiter with an Irish American accent informed the cafe dwellers that they were now closed and to pick up their take- out ‘cups’ and drink them outside. There was no early warning, no would you mind finishing your drinks. What there was were three unsmiling staff members, including the waiter, ‘guarding’ the interior so that the only route left for customers was through the doorway and onto the pavement, clearly as quickly as possible. Need I say that my first visit was unimpressive but I have given it one star because the coffee was ok. Not special but it might have tasted better in a cup that I had been partly charged to be able to drink it from. A lot of fuss over a single coffee? Hospitality and efficient service counts with me however small the order. Who knows where...

This is a shop, deli and cafe rolled into one.

The shop itself is nice, the layout and atmosphere are pleasant.

We ate brunch here and had an assortment of foods including a bacon sandwich, toastie and quiche.

We were advised the deli options were available hot or cold to eat in or take away however there were tag on prices for eating the product hot. As the prices were already rather high for the product we were receiving I would suggest this additional levy is unnecessary.

The seating is not ideal, chairs and table heights are a bit awkward in my opinion.

The food itself was perfectly fine. The staff didn't offer sugar or spoons for our coffees and seemed put out that we might want more than one sugar which is unfortunate and I am sure we just caught them...

There are enough comments on here about about poor or offhand service for the owner to take it seriously. This was my experience. The lady who served us was very rude to my youngest daughter and gave the impression that it was beneath her to serve us - we were not worthy. I said thank you and good bye and she didn't manage to look up at us. I also asked what time they closed as I wanted to buy various items to take home but didn't want to cary them around as we were going for a walk first but wanted to come back later. She seemed totally uninterested in this and as a consequence I didn't go back. You lost the sale of a bottle wine, two fish pies, a cottage pie, some organic vegetables and some cheese as a result -...