Kin Bakehouse & Kitchen — Restaurant in Trafford

1.5 star really.. Despite the food & cakes being incredible the customer service leaves A LOT to be desired.

After eating nowhere else, the evening following our visit 12 hours of salmonella ensued and Jen was less than sympathetic in her email response. The email wasn't even a complaint, just to to request to let the kitchen know someone had got sick after eating there. The response from Kin was a display on how not to handle customer situations like this.

I'm sure this is a very rare occurrence (in their email back they said no-one else had reported it which is reassuring) however the email was a list of loads of food safety certificates and the lack of care was shadowed by the denial of any incident to do with them. While we were there the staff seemed pretty distant though one or two were occasionally friendly and chatty.

Overall impression and seeing a few others reviews doesn't make this a place I will be recommending and though it's not possible to say for sure the food poisoning came from there, the poor customer service sure did...

.....the washing of the hands seemed to arise most Kinly from their denying...

We were so happy with our wedding cake — it was not only beautiful (as you can see in the photo!) but also absolutely delicious. The semi-naked style with fresh flowers, strawberries, and brownies made it feel rustic, elegant, and full of personality. It looked exactly how we had imagined it, and it fit perfectly with the overall feel of our day.

The service was also fantastic — friendly, responsive, and professional throughout. Jen listened to what we wanted and delivered it with care and attention to detail.

A special thank you for accommodating our guests with dietary requirements — the gluten-free and vegan cake options were amazing, and many guests commented on how tasty they were (often not the case with free-from cakes!).

Highly recommended if you’re looking for something beautiful, delicious, and thoughtfully made for...

Wow!! Been meaning to visit this place since I moved to Flixton. Arranged to meet my mate today for a catch up and found the place not overly busy with a pleasant atmosphere. We ordered Chai latte for my self and a raspberry tea for my mate and also three different types of vegan cake which we equally split between us. The drinks were much needed on a cold day like today and the cakes definitely live up to all the hype. The chocolate cake was so melt in the mouth, next came the raspberry cupcake which tasted so fresh and lastly the pineapple loaf cake which I could have eaten the whole loaf given the chance! Sorry no pics because I completely forgot in all the excitement of catching up with my mate and enjoying all the yummy cake. Thank you to all the lovely staff at...