During my recent visit, I felt that Shabbir misrepresented the promotional deal. According to the app, the offer includes a free meal (a drink and either chips or a cookie) with the purchase of a sub. However, he insisted I could only choose a cookie, which contradicts what’s clearly stated in the app.
Additionally, he informed me that I couldn’t use my reward points on the offer, even though I’ve successfully used points with similar deals at several other Subway branches. This inconsistency was disappointing and made the experience feel unnecessarily restrictive.
Our office regularly orders food from this Subway location, and the staff—especially the women—are always polite, helpful, and provide excellent service. Unfortunately, this interaction stood out in contrast to the usual positive experience.
It’s important for staff to accurately represent promotions and follow what is clearly outlined in the app. Telling customers that free food isn't provided, when the app says otherwise, is misleading. Whether it's a misunderstanding or an attempt to limit what’s given out (e.g., saving chips by offering only cookies), this behavior needs to be addressed through proper...
Read moreI recently visited Subway and was delighted by the exceptional service provided by Manikanta. From the moment we walked in, his warm smile and welcoming demeanor set a positive tone for our experience. His attentiveness and friendliness made us feel valued as customers.I ordered the 6-inch Big Bombay sub, and I must say, it was an absolute delight! The flavors were unparalleled, and each bite was bursting with freshness and taste. I have visited several Subway locations in the past, but none have come close to matching the deliciousness of this particular sub.Overall, my experience at Subway was outstanding, thanks to Manikanta's excellent service and the delectable Big Bombay sub. I highly recommend this location to anyone looking for a satisfying meal served with a smile. Keep up the...
Read moreI've always loved a good Subway and this is no exception.the staff member who served me was very good and friendly.the Italian BMT that I had was excellent and very filling.the shop is well located on Washway Road in Sale only about 5 minutes walk from the town centre.theres limited parking out front and a good bus service nearby.the only thing that is a let down is that they do the honey mustard mayonnaise any more the garlic and herb mayonnaise...
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