Taihing Restaurant Urmston — Restaurant in Trafford

We went in there last night, the starters were OK and to be fair the mains were very good. BUT the service was terrible, the seating arrangements were I could only describe as sat in a school canteen. The waitress seem to be constantly arguing with other staff at the top of her voice over our table. The price for the awful atmosphere and horrific seating arrangements was ridiculous and high end dining prices!! We are talking £10 for prawn toast, over £30 for a combination starter for 2, all while sat in what can only be described as the most uncomfortable, most unsociable seating arrangements possible. We ordered five bowls of rice and got one large bowl between 10 of us, which due to the seating arrangements was a nightmare. We tried to get dessert for the kids and after waiting nearly 40 mins for ice cream gave up. By the time we were leaving there were six other dining tables in our side alone, sat full to the brim with people crowded round these tiny school tables, all with faces of thunder, with no food, no drinks and no room to move, I literally had a man just stood behind me in-between the tables for the last 1hr as they didn't have anywhere to sit! Everything about the meal was hardwork, we wont...

We visited on Mother's Day, Sunday 19th March. The restaurant is lit very brightly and doesn't feel cosy or welcoming. On receipt of the menu, we almost fainted at the prices (£10 for prawn toast, most mains around the £11/£13 price). The service was ok and the food was good. But, I am sceptical about portion sizes, especially the rice. We ordered three fried rice's but it came in one dish. I am sure the portion looked more like for 2 rather than 3. But the icing on the cake was when my son got stuck in the toilet. He banged on the door to alert us he was stuck. The staff tried screwdrivers an electric drill and eventually brute force to break the door down. Very poor for a brand new business. A rather awkward overly smiley apology was given, followed by the bill, no reduction for our awful experience of the toilet episode at all. Suffice to say, disappointing and unlikely to visit again. Bring...

Went on Saturday night, sat at table right by door. Those two tables should not be there, shocking seating, like being back at school canteen, or roadside cafe. Ordered starters & mains & drinks. Starters came, both of which were not nice & massively overpriced. After waiting for an hour for meal asked waitress where our food was, she sent the lady who has been there for years over who just said " oh, you want the bill. We said Where was our food & she just said "oh you want mains" said no, to late now. She kind of apologised & said would take 10% off, still cost over £28 for two starters & 2 drinks. Never again, terrible service. Not comfortable or enjoyable at all. We have been going to the Empire for years, it was very cosy, lovely atmosphere & lovely food. The staff were amazing, so disappointed...