Indian Brasserie — Restaurant in Upton-by-Chester

I visited this place six months ago and had a fantastic experience, which is why I was excited to return. Unfortunately, the quality of both the food and the service has significantly declined.

We started with two chicken chaat, which were lovely and definitely the highlight of the meal. However, the rest of the experience went downhill from there.

I ordered the chicken bhuna at medium spice, but it arrived mild and overly sweet. I raised the issue with the staff, and while they did offer a 10% discount, I would have preferred for the dish to be remade to match my request. Unfortunately, that wasn’t offered.

The chips were thick-cut and dry, the boiled rice was clearly reheated and tasteless, and the garlic naan didn’t taste like garlic at all. It was drenched in butter, making it soggy and inedible for the most part.

At £43, the food was both overpriced and of poor quality. The ingredients lacked flavor, and it felt like a total waste of money.

On top of that, the atmosphere was fine, but one of the waitresses hovered around our table uncomfortably throughout the meal. This gave the experience an awkward vibe.

The bathrooms were appalling, with spiders and a flashing LED light that posed a serious risk for me as I’m epileptic. I also had to clean my own table with a wipe because it felt sticky before we even sat down. The image will show you all of the brown gunk that wiped off.

Sadly, this visit was a huge disappointment, and I won’t be returning. There are better alternatives in the area, like Bombay Palace, that offer a far...

A nice place with a very nice n polite staff... i ordered STARTERS fish tikka which was £4.50... when it arrived i was shocked to see it was very small 4 pieces of fish squar shaped like a 2 cm in size .. so 1 piece was for 1 pound i guess ... no doubt it was very juicy n nice... the 2nd bad side was i ordered a started fish tikka .. it was a curry with onions which was cookes in oil + with tomatos also cooked i oil .. n some salad .. it was not a starter fish tikka it was a curry fish tikka ... 3rd in mains i orderd lamb curry with 2 nans ... naans were just beautifully made .. nor too soft not too hard .. it was just perfect ... i told him to make it mild hot .. right ,now mild hot means u can make it a bit chilly with 1 or 2 green chillies .. but they put too much masala in it or mabe red chilli powder .. which just ruined the taste of curry .. all i can take was masala .. i know they just warmed up the curry n did a tarka od piaz (onion) n green pepper (shimla mirch) .. but atleast dont make too much masala powder ... the original taste of curry was just lost ... so for staff ☆☆☆☆☆ For food over all no stars at all ... not...

I heard so many good things about this place so we order through Just Eat. It was a pre-order for a certain time made two hours in advance. I called the restaurant an hour after the food was meant to arrive. It was Christmas Eve so I allowed some time for the delay. I was told the food had been sat on the counter for the last hour but they could not deliver it. I was wlcome to pick it up but they refused to make a fresh order and insisted it was my fault their was no delivery drivers! I assumed he meant that ordering through Just Eat had caused a problem somehow. The man then insisted the food would be delivered regardless of whether I still wanted it. At 11.30pm the restaurants claimed the order was en-route and then updated the status as delivered - making it near impossible to get a refund. Not only is this terrible service, it's also dishonest. There was absolutely no need to have been like this. I was patient and polite at every stage - however I can not score them anything other than one star and will avoid this restaurant...