That is the last time we will be ordering from here, I could deal with the hour and a half waits for food when they're busy and the missed drink off of orders which is usually because the delivery driver has forgotten. But this time was a complete joke. Food was late as usual, arrived luke warm, the paper bag had disintegrated where it was so wet. The chicken burger was soggy and so wet it fell apart and the bread was like a mushy sponge, completely inedible. The same with the chicken wrap, the paper was wet from each side of the wrap, the paper had then stuck on to the wrap and had to be removed off the paper, the wrap was also mushy and soggy, there is no way anyone would eat that. The hummus (which is usually nice) had no flavour, no taste whatsoever. The pitta bread that was wrapped in paper was also wet and inedible. The manager would not refund the total amount and even drove to the house to inspect the food after I had called just eat. Earlier on the phone he said he was not picking the food up as they were busy, hence why I checked the food and the packaging in the outside bins. The manager yhen arrived late at night to the house to argue some more, so I took him to the bins and showed him exactly what was wrong with the food and the packaging and he still says there was no issue other than condensation. It was a whole lot worse than just condensation, I took the photos to prove it. Poor...
Read moreNEVER USE BOSPHOUS KEBABS!!
We have used them for 3 and a half years since moving to Dunmow. Their food has always been good and we have had the odd occasion of a miss drink here and there.. But tonight has been a while new level! After getting the order completely wrong I called to let them know only to be passed to what I assume was the owner and receive abuse!! He didn’t listen to what I was saying, told me they are busy and they tried to confirm what I ordered back in broken English.. it got so bad a young girl came in the phone to try and sort it out. Never have I had someone in business talk to a customer like that! Rude, shouting and nasty. The fact the girl had to apologise for her employer speaks volumes and I feel sorry for her having to work there as she tried her best to sort it. If your busy it’s a good thing! But honestly you’ve lost a customer that used you almost every other week!
Poor employees having to sort your hot tempered head out! I hope they get...
Read moreAbsolutely fantastic experience at Bosporus Kebap Takeaway!
This place is a hidden gem for anyone who appreciates authentic Turkish cuisine. The food was incredibly delicious—freshly prepared, full of flavor, and beautifully presented. From the juicy kebabs to the perfectly seasoned rice and fresh salads, every bite tasted like it came straight from a home kitchen in Turkey.
The cleanliness of the restaurant also stood out to me. The kitchen looked spotless, the staff followed hygiene protocols diligently, and the entire environment gave off a welcoming and professional vibe.
What really made my visit special was the warm and friendly service. The staff were genuinely kind, attentive, and made me feel like a valued guest. You can tell they take pride in their work and truly care about providing a great experience.
If you’re craving high-quality Turkish food that’s both authentic and satisfying, I can’t recommend Bosporus Kebap Takeaway enough. I will definitely be...
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