Went for Sunday roast and arrived before more customers before 6pm so tried to order ahead of others. Took 3 attempts with 3 different people for them to take our order. Then after 30mins noticed everyone else had their food but not us. Went to ask where our meals were, hadn't a clue. The girl that took our order had lost the ticket 🤦🏻♀️ So our food came 45 mins after we ordered. The waitress also didn't know what meats were on the Sunday roast and I heard her telling one customer to look on the specials board to find out what the soup of the day was. Very poorly organised even though the waitress that did eventually sort out our food was very apologetic. Why didn't they realise that we were the only ones without any food and question us to see if we had ordered, especially as we'd been sat for 30mins?
The food was reasonable and other meals looked good. We did question why our Sunday roast of Turkey and ham didn't come with stuffing but just Turkey dinner had stuffing??
This used to be my husband's local but we won't be going back until they sort out the service. Please make sure all staff know the basics of what's on the menu and how to efficiently...
Read moreIf ever a place did 'exactly what it says on the tin' then Nostalgic Kitchen at The Shepherds Arms is it! This place serves proper home cooked, hearty, comfort food and it does it really well. I had the chicken tikka bites to start. The chicken was generous and succulent, whilst the tikka sauce tasted as good as any served in a curry house. I then had the lamb and mint pie, which was delicious. The pastry was great, the lamb was cooked to perfection and the gravy was thick and tasty, just how I like it. A generous helping of veg and chunky chips too! We finished off with a brandy snap dessert with rum and raisin ice cream to share (we were too stuffed to have one each!) and yes, that was tasty too. With the Eat Out to Help Out discount, all of this for two people came to a measly £18.25. I couldn't believe it! Even without the discount, this in my opinion would have been great value for money. The staff were friendly and the Chef (owner?) even came out a couple of times to make sure we were enjoying our meal. We will definitely...
Read moreAbsolutely fabulous, great decor inside and great beer garden,with very welcoming and helpful staff, now the reason we went the Food,,,, recommend by a couple in my local coffee shop in denby dale, after reading an extensive menu,hard choice, but went for the garlic mushrooms a simple dish but this was elevated to something special, followed by steak and ale pie,tender pieces of beef in a wonderful gray topped with a fabulous crust but a proper pie pastry top and bottom, all complimented with a large bowl of green beans,fresh carrots buttery mash and proper home made chips,my son had scampi starter and shepherd's pie looking equally fabulous, afraid no room for pudding, so next time two starters and room for a pudding, sorry to go on so long but it was a fabulous lesson on how to take traditional meals and elevate them to another menu at real value for money, well done to all and cant wait...
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