We arrived in Barmouth at lunchtime and came across this place first. The jacket potato was absolutely gorgeous. Mashed with plenty of butter and served with a more than satisfying amount of cheese. Lovely garnish with salad cream on the side.
That along with the great customer service deserved a 5 in itself, however, I went back before boarding the coach so that I could purchase an ice cream and this is where it went downhill.
There were customers in front of the ice cream counter so the best view I had of the flavours was by the entrance/exit, as I was entering. The server requested I move whilst the till was open even though I was not standing close enough to reach in to it, as I had left a gap for other customers to go past me. I really hope she was not judging me because of my beautiful and natural sun-kissed complexion. I went from paying customer to potential thief (just scoping the place out) within the space of a few hours. Hilarious. Maybe the till should be moved from where it is, as there clearly seemed to be a concern when I returned to spend more money there.
Now to the hygiene. The server wasn't wearing disposable gloves but I gave her the benefit of a doubt, after all, the place establishment was very clean. Well, it is a good thing I took a lengthy pause before deciding what to have. She scratched her face and proceeded to touch the top of each cone to tell me the variations in price. I don't recall asking for Ice-cream with flakes (of skin). Ewwww, I shall pass thanks. Was really looking forward to the cheesecake ice-cream. Ended up going somewhere else which wasn't satisfying at all. Maybe I should've gone with the flakes haha
Nevermind. Quite a few other places to try out should I return...
   Read moreVery hostile towards people of colour and rude staff, cross contamination, horrible environment, no hygiene. A group of us when to buy refreshments and ice cream and we were treated like dirt by the two workers who were very hostile. They mocked a woman who said one minute please and turned it into asking for a mint cone, when we said we didnt order it, they squashed the ice cream back into the new batch which is very unhygienic and horrible cross contamination. The worker attempted to argue with us whilst we spoke amongst ourselves about where our hot chocolate was. They didnt make it and after reminding them, they were rude and rolled their eyes and proceeded to rush the order. It was very odd as we were nothing but courteous towards the staff. Won't be...
   Read moreThis used to be our favoroite 'go to' cafe in Barmouth, however the last 3 times we have visited the quality has gone down hill. Our last visit on the 17th July was very disapointing. We ordered two sandwiches and two orange juice. The bread for the sandwiches boardered on being stale, had no butter and boardered on being tastless, it was to be fair well presented with salad included. The orange juice was overpriced in and extreamly small glass. We hope that this will improve as it is a well presented cafe, in a good location. Hopefully the quality will improve...
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