Claude — Restaurant in Wales

Drinks are fine. However, why do I have to walk around to the lounge from the bar to get a drink? Most staff are inexperienced and basically trained. They serve the person directly in front of them and ignore those who are first to be served. Every time I go to get a pint I have to take my coat mobile phone etc. This is ridiculous. Saw the Boss tonight. Just walked through as if everything was fine. Going somewhere else with good service I assume. Need to get your act together and look after all of your customers including us in the bar. I can assure you I'm not the only one with this gripe. Still the same 6 months on. Staff acting like they are doing me a favour. Quite rude both this week and last when i informed them that there was 20% off drinks on a thursday after 6 pm. Last week the lager was flat and cloudy. I asked for a different lager. Solution, poured it into another glass and told me the customer that there was nothing wrong with it. Left without a refund. Only come here because its convenient and i cant walk far.

Rugby today. 7 behind the bar chasing their tales. Terrible service...

I was in the pub today and I said I want to watch IPL on the big screen and the lady at the counter who were glasses said that the elderly man is watching football which was not live something like the greatest football of old days and I was watching him was most of the time his head was down or on the phone. It would have been nice to make it simple by letting me that you can watch IPL on small screen but they changed the channel on the small tele for IPL without letting me know The best part is the manager at the pub do not know what is IPL and giving me that sarcastic smile. There is no need for drama and should have made it look simple saying you can watch IPL on small tele. I had to leave the pub because everyone was thinking i was drinking coke hahah. I used to come here regularly but today will be my last Thanking you for...

Had breakfast in the Claude sat 8th January Breakfast was bland at the best, sat on table 22 I think. Eggs were hard, sausages warm if you eat them straight away, chips on the plate to make up the space bacon cold no butter on the toast so asked for butter and was given two plastic packets of sunflower spread, I was famished so eat it, but I suppose what made my visit sour was the fact that a girl on the door asked, no told a little old lady that came IN"PUT YOUR MASK ON" no please or thank you. Completion is going to be tough for pub's so think you need a retraining session, I was asked if my meal was OK, I replied it wasn't the best and they said they would have a word...