Hen Dderwen — Restaurant in Wales

We visited Hen Dderwen in sketty park swansea on the 21st November 2022 at 5.30pm. We decided to order a hunters chicken and a mixed grill and garlic bread. We were told they were out of all steak so I could not have the mixed grill and they were out of garlic bread. So we ordered the hunters chicken and fries and gammon egg and fries. Both meal's looked like a small child's portion, the small amount of thin fries ( quantity less than 10) were under cooked rubbery and cold, the chicken was small rubbery and luke warm, the gammon was very small full of fat and cold, the egg was broken and dry, the one mini onion ring was soggy and the unusual serving of one tablespoon of mushy peas was luke warm. The food looked like midday scraps warmed up in the microwave. It genuinely felt like the cook had thrown together a concoction of scraps found off other guests plates. It is such a pity as the pub itself has such potential, a nice interior and relaxed atmosphere. However We left there hungry, in shock and feeling sick partly due to the mess we had just consumed and partly due to being £30 out of pocket. I ended up calling into the local chipshop, and buying pie and chips to compensate for the child's portions. It is very sad to see a local pub that once had a good reputation drop to such a poor standard. If we weren't in such shock then we would have taken pictures or complained, but they had one bar person who was multitasking serving drinks, waitressing and clearing tables. Honestly I have never in my life experienced...

We all had a fabulous meal last Friday. I had chilli with rice and lots of nachos, mum had chicken and mushroom pie, mushy peas with chips and another had gammon, mushy peas with chips. I am so glad to see chilli on the menu as I don't see it on any restaurants menu anymore. I do love chilli. The only disappointment was that they don't sell any decaf products, Kelly explained that it's because it goes to waste as nobody orders it, i do understand that. But where they lose a star is I asked to purchase a glass of hot milk but was told they only have a small amount so cant they sell any, mum shouldn't have caffeine due to medical reasons so we always carry a small amount of decaf coffee with us just incase. I think a trip to the shop next door would have surfised. Kelly the lady that was working there on the day was so warm and friendly a pleasure to chat too. We also had a jam sponge and custard. We really enjoyed everything and would definitely recommend this restaurant. It is a disabled friendly restaurant, has a ramped walkway from the carpark. Everything is on 1 level with a disabled toilet. Although a bit of a squeeze with a wheelchair and a carer in there at the same time. The restaurant has a bar area to one side of the restaurant with a comfy sofa plus table and chairs. The restaurant has the same with the addition of comfortable bench seats. Oh and I nearly forgot to mention the chips are beautiful and so was the tomato soup, owner made it and it was...

Firstly. I’m not one for writing these things!! But after today’s experience I felt I had to. Today I was out doing the normal Christmas shopping(last minute man). When we needed a lunch stop! This can cause somewhat problematic, as my father has a few health issues!! Upon talking to one of your manageress ( Sarah Daniels) this was soon clear that it wouldn’t be a problem at all. More of a pleasure to be honest. A table was soon available and menus and drink options, offered to us without asking! It was clear that we were made to feel very welcomed, not a hindrance at all!! This said we were all extremely happy with both food and our experience today. Can’t talk highly enough of the staff and atmosphere created for us today. Many thanks again, special thanks again to...