Just been to Nauticos for lunch and unfortunately left very disappointed. We ordered a baguette, a child's box meal (sandwich) and a sandwich and drinks. We waited for 45 minutes and I went in to check where our food was (the restaurant wasnt particularly busy, there wasn't anyone eating inside just a few tables occupied outside) . I was assured that the food was being plated up and I returned to our table. After another 5 minutes, waiting a total of 50 minutes for three sandwiches, the food arrived. I had ordered a steak and garlic mushroom sandwich, the steak was raw (not rare) of very low quality, cold, and had gristle and quite a lot of fat running through it (not marbled). The nachos that accompanied the sandwich and baguette were also poor quality, budget range supermarket's own at best. I gave our dog the rough meat off the first half of the sandwich hoping there would be a better cut on the remaining half. Still just as poor, I cut the meat in half to show the staff how raw it was, to which the waitress agreed as unacceptable. No effort was made to rectify the situation. No offer of another sandwich or refund. I was on my way to request my £8.95 for the sandwich but my husband and seven year old son just wanted to get out of the place. *In response to Nauticos reply, I would like to add that at no point did I ignore staff! I received apologies, I acknowledged the apologies and left. One other point to make. The children's sandwich meal promised a treat and a piece of fruit. There was no fruit in the box meal (but there were some bits of old lettuce in the bottom of the box that weren't part of any of our meals?! This was only discovered when my husband emptied the box in the car - why was it in there? ). However, there was a 'Tube it' yoghurt sachet in there made by Brooklea. These are supplied from Aldi - I think it's likely that this is where your meat came from too...your 'butcher' /staff need to select / shop for better cuts of meat if you are going to charge nearly £9.00 for budget supermarket ingredients. If your a holiday maker visiting Milford Haven for the day (as I was) maybe consider one of the other...
Read moreMe and my fiancé went here for an evening meal and drink. We booked a table which I recommend doing. When it is nice weather you can sit outside by the marina edge.
Plenty of choice on the menu and they do offer vegan / vegetarian options. They also ask if you have any dietary requirements or allergies . Special board for puddings. Good choice of soft drinks, beers, wines and cocktails.
Great value for money.
Craig and Faye ensured you had everything you needed and even though it was getting busy they kept up with everyone's drinks and food orders. Service was 30-35 minutes for food, it seemed a long time but when the food came out it was worth the wait and the full pack of ribs was huge and presented well and the chicken skewers presentation and taste was lovely. My fiance couldn't manage all the ribs and they were very sweet with the BBQ sauce and a lot of them but they did wrap them up for him.
Will definitely be returning and would highly recommend
Thank...
Read moreWe only popped in for coffee today and stayed for brunch! The menu is varied, but not quite generic (thankfully) with something for everyone. There was a specials board which appealed to us and we went for the bucket of prawns. Supposedly for 1, but easily a sharing brunch. It was fabulous. The only fault that we really had was that there was no finger bowl to wash off the prawns after peeling, so a quick trip to the lavatory to clean up was in order. The coffee was piping hot and had a lovely taste, a decent size cup too. The atmosphere in here was lovely even though it was half full. The server was great. She couldn't do enough for us. Friendly and knowledgeable. Brilliant place, we will definitely be back to try other things on the menu. We need more friendly eateries like these. Well done Nautico's ♡ Thank you for a great impromptu coffee...
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