Penguin Cafe — Restaurant in Wales

If I could score it zero stars I would. I went here yesterday with my friend her 7 year old daughter and my 2 year old son. After a very stressful few hours we decided to get something to eat here, my 2 year old was having a meltdown so I gave him a cheese string to distract him while we ordered our food, to which a young girl came over and told me to put it away as your not allowed to eat any other food then there own to which I said my friend is at the counter ordering food for us all I'm just distracting my son to which she said no he's not allowed it to which I actually had to take it off my son, i then asked her was there any vegetarian options to which she said I don't know and walked off she was the most unhelpful and rude person who showed no compassion in helping in such a stressful situation, because of this we then left to which she rudely shouted thanks bye. I think you need to seriously retrain your staff in customer service and what vegetarian food actually is!! Especially when they...

Took 35 minutes to get served, food was ok, nothing fancy, but what they have looks nice and the sandwiches we had were goo, with a side salad and tortilla chips.

There is nowhere else to buy food from. You can buy refreshments from their own shop below.

Prices are ok, I purchased 2 coffees a ham sandwich, and a tuna mayonnaise sandwich for a little over £13.

The 30 minute wait to order was a little too long though.

Easily could have been quicker had somebody else have been sorting drinks out. There were 3 people in the kitchen, struggling to find something to do most of the time I was waiting, and the girl who was taking the orders, seemed to be doing almost everything herself. A little bit of focus on this area and it could have easily been a...

Small cafe selling toasties, paninis, jacket potatoes and hot/cold drinks. Food arrived quite quickly, nicely presented and tasted great. I can recommend the tuna crunch toastie which I had. Prices reasonable for a tourist attraction and the quality of food offered. Good views from all tables and...