Subway — Restaurant in Wales

This place is very hit and miss. Only one or two staff members have any customer service skills, the rest are not interested through to rude. Usually staff are too busy chatting to each other or their friends who visit the shop to pay any attention to you - on a previous visit I was asked the same question 3 times, when I commented on this they were again too busy talking to hear what I was saying. I know it's not the most thrilling job in the world but a smile and a hello wouldn't hurt.

It's also not very clean, on a recent visit there were black rubbish bags in the food prep area and they seem to have an issue with fly's in the shop which are evident almost everywhere and again staff are oblivious. They all wear gloves but I've seen some not change them between serving people for food and...

Not suitable for vegetarians. Not only that I'm not sure that meat and salad should be touching anyway. They used to have one person handle he meat and another handle the salad or change gloves. Obviously thier hygiene has hit an all low.

Also...some people ask someone else to pick up a vegetarian sub for them on a lunch run as seen today... the subway staff picked off the ham from the cheese that had fallen on it on the meat side and put it in top of he patty. Bet that vegetarian would be grateful to find out so if you sent someone for a foot long veggie patty along with a few other subs by a staff member on a lunch run today 23rd august the subway staff really don't care about vegetarians. In fact it's...

Not a terrible experience but was let down by the female "sandwich artist" who looked as miserable as sin and showed no customer service skills whatsoever. I got the impression that she didn't want to be there and it felt like she resented our presence too. The gentleman on the till was, in complete contrast to this, an absolute pleasure to be served by. He was friendly, smiling, and acted as if he was more than happy to serve us. If we return it will be 100% because of this guy's customer service. The girl there could stand to take a few...