Treats — Restaurant in Wales

Myself and my mother went for food here this week, (I took her there as it was her first time out since having a big operation and having to isolate etc) . The younger girl working was ok with us but the other 2 older ladies were disgusting! When we arrived we were asked if we had booked, I said no and the lady just pointed at a table for us to sit down. A guy came in after us, he was given a menu straight away where as we had to wait and the woman said “have u had menus” (well clearly not)! We were given menus and ordered food. other people were asked “can I get you anything else” throughout there visit, but myself and my mother were not asked once! I thought the woman was angry with me bcoz I was wearing an exemption lanyard, but I noticed the younger girl working there didn’t have a mask on or a lanyard so obviously that wasn’t the case! We asked for the bill and the older lady glared at me! We herd them saying to other people “thank you for coming””see you soon” we had the bill and was waiting and waiting for someone to come over so we could have our change but no one came! I went up and said can we pay bcoz we are in a rush (it has gone really quiet in there at this point!), the woman repeated the price and said nothing else! Not sure if anyone else has had this sort of experience there but I have been there a few times before with family members and it’s always been lovely there, 1 bad experience and myself and family will never return!!! Made me and my mother feel very uncomfortable! Not sure what we did to make these women treat us like dirt!! Maybe they just have their favourites… who knows! Also, our milkshakes were Luke warm… we didn’t dare complain incase we got treated even worse! Shocking and they should be ashamed of themselves! Manors cost...

Awful experience. Went into treats for a Sunday lunch and ended up having a club sandwich, when arrived was mainly full of bacon and fat which once removed left mostly bread. Expressed dissatisfaction as a form of feedback with no apology in return, when paying was asked how the food was so I explained very politely, and three members of staff had excuses ‘it’s the girls first Sunday’ ‘you should of sent it back in the first place then’ and then for the chef to come out and say very aggressively ‘I cooked the bacon and it was not mainly fat but whatever don’t pay’ and walked off. Never been so embarrassed in front of other people in my entire life. Were not the only people to complain about the food as I did over hear, however did not see the other people receiving the amount of rudeness and disrespect as myself and partner did, definitely won’t...

Seemed nice and has lots of good reviews. Food was soooo sweet I can't explain to you, for reference, after eating a couple of bites and sipping my drink, the sprite tasted bland and sour. To be fair it was cooked very well and the vegetables etc were nice and crunchy. I had to leave 80-90% of it. When I mentioned it while paying I was told I should have ordered a "sweet chilli" version as that is less sweet. I said I ordered the only one without "sweet" in the name. Everyone's tastes are different I suppose but not for me at least. Also pretty dirty toilets with sharp peeling chrome everywhere and nasty grout, yellow stained toilet seat which made me try to use the hand sanitizer after getting out which was also empty. No hate but just a but...